Description

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An Assistant Executive Housekeeper is responsible for the cleanliness and upkeep of the entire hotel which includes public area, rooms.  This position is concerned with daily operation and control of the Housekeeping Department in compliance with established Housekeeping policy and practices of this Hotel and Hilton International.  This position reports directly to the Executive Housekeeper.

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What will I be doing?

\n\nOversee daily housekeeping operations\nRoutine inspections in all housekeeping areas, including public areas.\nSupervise housekeeping measures which service the health and safety of team members and guests.\nManage staff performance issues in compliance with company policies and procedures\nReport on furnishings and installations ensuring they are kept in good condition.\nEnsure an appropriate standard for clothing, hygiene, uniform, conduct and management of the housekeeping team.\nCommunicate with Executive Housekeeper on all relevant matters pertaining to the operation of the department, development of the team and opportunities to wow the guest.\nAssist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers - Ensure staffing levels cover business needs\n

What are we looking for?

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An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nHousekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity\nA successful track record of managing a team\nExperience with commercial awareness and cost control capabilities\nPrevious experience of leadership \nInterpersonal and communication skills\nCommitted to delivering high levels of customer service\nAbility to work under pressure\nIT proficiency\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\nStrong organizational and problem-solving skills\nExperience with budget management\nStrong communication skills\nFamiliar with Property Management System \n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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