About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive. As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest. If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional. Discover more at press.fourseasons.com/singaporeExciting Opportunity: Assistant Executive Housekeeper
This role presents a dynamic and rewarding opportunity for an experienced Housekeeping leader to drive success in a luxury hotel. If you have the vision and expertise, we invite you to apply.
About the Role:
Assistant Executive Housekeeper
As the Assistant Executive Housekeeper, you will be entrusted with leading the day-to-day operations of the Housekeeping Department, ensuring both memorable guest experiences and operational excellence are consistently achieved. This is an opportunity to shape experiences, fostering a motivated and engaged team, and make a tangible impact.
Key Responsibilities:
Lead with Purpose – Manage and inspire the Housekeeping team with a focus on excellence, accountability, and development. Oversee training and performance management to ensure a highly motivated and service-excellence team. Ensure all labour reporting and payroll submissions are timely and accurate.
Orchestrate Daily Operations – Strategically schedule and assign daily responsibilities to ensure optimal coverage and productivity. Personally oversee shift handovers, monitor task execution, and perform regular inspections of guest rooms and public areas to uphold the highest standards of cleanliness and presentation.
Champion Guest Satisfaction – Serve as a key point of contact for all guest interactions relating to Housekeeping. Handle requests and feedback with empathy, speed, and professionalism, ensuring every guest feels genuinely cared for.
Drive Financial Performance – Assist in monitoring and controlling departmental expenses, including labour, housekeeping supplies, and external contracts. Support inventory management and preventive maintenance. Play an active role in budget planning, cost forecasting, and capital project proposals.
Support Laundry & Valet Operations – Ensure continuity and efficiency in Laundry and Valet services by stepping in when needed or during the absence of the department manager. Provide operational guidance and support to maintain service consistency.
Ensure Safety & Emergency Readiness – Take proactive measures to protect the well-being of both guests and employees. Lead with a calm, confident presence in emergencies, ensuring swift and effective resolution in accordance with hotel protocols.
What We Offer:
A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
Career growth opportunities.
A strong, unique culture.
Best-in-industry training.
Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
Paid holidays/vacation.
Dental, medical, and life insurance.
Employee service awards/Birthday Gift.
Annual employee party/social and sporting events.
Complimentary meals in a dedicated employee restaurant.
Position is on local terms and not International Assignees Package
Schedule & Hours: This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.