Capitol Singapur, Capitol Singapur, SG
11 days ago
Assistant Director / Senior Sales Manager of Groups & Events
Assistant Director / Senior Sales Manager of Groups & Events

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: Singapore - Singapore



DescriptionReporting to the Director of Sales & Marketing, the Assistant Director / Senior Sales Manager of Groups & Events is essential to the advancement of the hotel’s market position in the Groups & Events sector. This position leads Groups & Events team, collaborates across departments and ensures optimal utilization and revenue maximization of the hotel’s event spaces including theatre, ballroom, restaurants and guest rooms, while following Kempinski’s standards.

Overall Objectives\nDirect receipt, qualification and coordination of event enquiries (including leads, RFPs, etc.) and handle requests according to the relevant standards\nFollow up on sent proposals to confirm receipt and address any questions to drive successful conversion into revenue\nManage inquiries from planning through execution to post-event follow up including site inspections, negotiations and contracting\nReview results including forecasts and revenue tracking, to provide recommendation and execute strategies to increase market share and maximize revenue\nSetting KPIs and review the performance of individuals \nHandle converted confirmed events business/meeting and handover group files (from the Sales team) and oversee until post-event\nCollaborate closely with Sales team to engage and build relationships with potential clients\nCollaborate closely with Banquet, F&B, Rooms and Operations teams to ensure smooth handover and executive of all groups and events, and to ensure that clients need are fulfilled\nThoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards\nMonitor industry trends and market offers to enhance our offerings \nPerform additional administrative tasks and other ad-hoc duties as assigned\n

Requirements\nMinimum Diploma in Business Administration, Marketing or Hotel Management with 5 years’ experience in a similar capacity\nFluent in spoken and written English\nPossesses great leadership and motivational skills and an ability to adapt communication and working style to suit various stakeholders\nPositive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nProven success in driving revenue and developing sales strategies\nStrong network within the MICE, corporate event and concert/theatre industries is a plus\n
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