Step into a leadership role at one of Washington DC’s most iconic luxury hotels — the Waldorf Astoria Washington DC. Known for its timeless elegance, exceptional guest service, and rich history, our hotel offers a world-class experience in the heart of the nation’s capital.

We are seeking a dedicated Assistant Director of Housekeeping to join our talented union team. In this pivotal role, you will work alongside the Director of Housekeeping to uphold the hotel’s legendary standards of cleanliness and guest satisfaction, ensuring every detail reflects the Waldorf Astoria’s commitment to excellence.

This is an exciting opportunity to lead a highly skilled team in a unionized environment, driving operational success while fostering a collaborative, accountable, and positive culture. Your expertise in balancing union guidelines with daily operational demands will be essential as you help shape the guest stay experience.

What will I be doing?

As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standardsPlan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignmentsInspect public areas and guest rooms to ensure compliance with quality assurance standardsAssist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

The annual salary range for this role is $85,000 - $95,000 and is based on applicable and specialized experience. 

#LI-JG1 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

Medical Insurance Coverage – for you and your family  Mental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travelParental leave to support new parents401K plan and company match to help save for your retirementEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*Career growth and development