DALLAS, TX, 75219, USA
1 day ago
Assistant Director of Food and Beverage
**Description:** **The** **Assistant** **Director of Food & Beverage** **is responsible for overseeing the** **entire operation of the food and beverage function within the hotel.** **Responsibilities include, but are not limited to, restaurants, lounges, stewarding and banquet facilities.** **The ideal candidate’s background will include managing high volume outlets as well as experience leading banquet operations. This person should have experience coaching and supervising managers. This person should have Food & Beverage leadership experience. This role reports directly to the F&B Director. T** **he Assistant Director will also be responsible for the delivery of our strategic priorities;** **_Cultivate the People and Evolve the Culture:_** **·** **Coordinates, supervises and directs all aspects of operations with the support of our leadership teams within the Food & Beverage Outlet division.** **·** **Recommends programs for the motivation and development of colleagues.** **·** **Direct and oversee development of operations leaders** **·** **Hire, train, empower, coach and counsel, performance and salary reviews** **_Operational Excellence:_** **·** **Ability to study, analyze and interpret complex activities and/or information in order to innovate, develop new practices or approaches.** **·** **Works closely with the operations leadership team to ensure all financial, service and colleague relation goals are met** **·** **Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality** **·** **Coach and counsel employees to reflect Hyatt service standards and procedures** **_Build & Deliver Brand Led Experiences:_** **·** **Champions the brand’s service vision to develop to maintain consistent levels of excellent guest service.** **·** **Drive brand preference among target customers.** **·** **Implement procedures to increase guest and associate satisfaction** **·** **Exercise quality control for rooms and food and beverage** **·** **Maintaining Hyatt standards of service and ensure their implementation** **_Grow with Intent:_** **·** **Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.** **·** **Responsible for short and long term planning and the management of the Food and Beverage operations.** **·** **Direct the implementation of the payroll, reports, forecasts, inventory and budget for rooms and food and beverage operations** **·** **Develop and recommend the budget, marketing plans and objectives and manages within those approved plans** **CULTURE AND FUN!** · Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world · Celebrations, recognitions, and volunteer opportunities · Free nutritional colleague meals · PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more! · Discounted parking and discounted annual DART passes **WELLNESS AND BENEFITS!** · Full medical benefits at 30 days of employment · 401K with company match · Employee Stock Purchase plan · Paid vacation, holidays, sick days, and extended sick leave · New child leave, paid family bonding time, and adoption assistance · Tuition reimbursement + Free access to Headspace – meditation, recuperation, and rejuvenation + Work-life balance **Qualifications:** + Experience with high-volume banquet operations as well as upscale restaurant atmospheres. + Track record building outlet volume and average checks as well as beverage volume. + Experience developing profitable F&B promotions. + Must be able to develop creative/innovative menus. + Excellent background in wines. + Clear, concise written and verbal communication skills. + Excellent organization and analytical skills. + Strong customer service orientation. + Must be available to work a varied schedule that may include evenings, weekends, and holidays. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-TX-Dallas **Organization:** Hyatt Regency Dallas **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** DAL005512 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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