Assistant Director of F&B
Hyatt
**Description:**
Embarc on a new journey by joining the up-and-coming fabulous Alila Mayakoba, the first Alila in Latin America. We are looking for an **Assistant Director of F&B** to oversee and direct our Restaurants, In-Room Dining, and any other Food or Beverage related areas operated by Hyatt.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
+ Assist in the direction of all aspects of the hotel's food and beverage operations, with a focus on excellence, innovation, and guest satisfaction.
+ Ensure consistent service standards across all outlets and events, aligned with the Alila brand and luxury service expectations.
+ Collaborate with the culinary, stewardship, beverage, and service teams to enhance product offerings, drive creativity, and maintain operational excellence.
+ Monitor guest feedback and implement service recovery and improvement strategies as needed. •
+ Support the Director of Culinary and Guest Experiences with budgeting, forecasting, cost control, and financial performance metrics.
+ Coach, mentor, and inspire Food and Beverage leaders and colleagues to cultivate a motivated, high-performing team.
+ Collaborate with Sales and Events to ensure the smooth execution of banquets, conferences, and private events.
**Qualifications:**
+ The ideal candidate with have 3 years of progressive hospitality leadership experience within Food and Beverage
+ Candidates will have the ability to lead and manage the guest experience throughout all hotel operations.
+ Service oriented style with professional presentations skills
+ Proven leadership skills
+ Hotel/Hospitality degree an asset
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
+ Clear concise written and verbal communication skills in English
+ Must be proficient in Microsoft Word and Excel
+ Must have excellent organizational, interpersonal and administrative skills
**Primary Location:** MX-ROO-Mayakoba
**Organization:** Alila Mayakoba
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** MAY000613
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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