Assistant Director of Event Management - Private Hotel & Conference Center - Currently Expanding!
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Deloitte Hotel & Conference Center High-end private hotel and conference center called Deloitte University. Closed to the public. Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms early 2026! Three restaurants including a Starbucks. 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. Fitness Center, jogging trails and sports fields. All professional clientele. No weddings, holiday parties, school groups, or other social-type events. Located in Westlake, Texas - near Keller, Southlake, and Roanoke. For more information about our property, check our website: BenchmarkHotelDFW.com Benefits & Perks Awesome Employee Focused Culture with many Employee Events! Eligible for Holiday pay starting immediately. 10 Paid Holidays per year. Up to 14 Vacation & Sick days per year. - We are closed most holidays. Many opportunities to grow and transfer to new positions. Free Lunch in our newly remodeled Employee Cafe. Eligible for Medical Insurance and other awesome benefits within 30 days of employment. Employer matching 401k. Tuition Reimbursement. Free parking on-site. Free uniforms and we will clean them! #PGH-DU #PGH-BMC #PGH-DU Overview Job Description The Assistant Director of Event Management supports the Director in providing strategic leadership and operational oversight for the Event Management division, which includes Event Planning, Event Support, and Event Operations (Set-Ups). This role is responsible for ensuring the flawless execution of events, maintaining high service standards, and fostering a positive, high-performing team culture. The Assistant Director acts as a key resource for staff and clients and serves as the division lead in the Director’s absence. Responsibilities Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for oversight of departmental schedules, approving direct reports time & time off/PTO requests. Assign, train, support and direct the staff to carry out the basic operation of their roles to give maximum efficiency and performance, while maintaining the policy and standards of the property. Coach, develop and provide feedback to direct reports and event management staff for the continued growth in their current and future positions within our company. Meets with departments regularly to ensure an open line of communication, encourage employee morale and problem solve any employee issues. Maintain staffing levels within budgetary guidelines. Assist with coordination and execution of group assignments. Serve as a facilitator to assist the Events team with client issues and communication. Assist Director of Event Management with administration of all phases of the Event Management division, including, but not limited to scheduling, training, mentoring, disciplining and general administrative procedures related to forecasting and financial reporting functions. Serve as division lead during absence of Director of Event Management. Qualifications Department Head experience required with a minimum of 3 years experience managing other managers/supervisors required. 5+ years experience in the hospitality industry with at least 3 years associated with Conference Centers or Conference Center Hotels. Experience with managing and reporting financials and development of budgets. Extensive knowledge of event service equipment, set-up styles and banquet event set up. Hotel operations and/or event planning management experiences required. Strong computer skills. Highly proficient in Microsoft Excel, Outlook, Word, and PowerPoint. Microsoft Teams and OneNote experience are desirable. Strong knowledge of Event, Sales, and Catering systems required. Infor experience desirable Job Category: DUCareersInConferenceCenter & DUCareersInManagement
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