The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Assistant Director of Housekeeping supports the overall leadership and direction of the Housekeeping, EVS and uniforms team in alignment with the MGM Resorts brand. This role is responsible for assisting in the achievement of operational goals, monitoring team performance, scheduling, and training to ensure service excellence. The position upholds high standards of cleanliness and guest satisfaction, contributing to an exceptional guest experience in accordance with company policies and procedures.

THE DAY-TO-DAY:

Oversee the development and monitoring of the housekeeping department’s fiscal budget and guest service standards to support both short-term and long-term profitability.

Implement and maintain policies, standard operating procedures, training programs, directives, work schedules, and departmental rules in response to business needs.

Interview, select, train, supervise, counsel, and coach housekeeping staff to ensure efficient department operations.

Promote employee engagement through ongoing coaching, training, and professional development initiatives.

Ensure an exceptional guest experience within the housekeeping department, in alignment with company service standards.

THE IDEAL CANDIDATE:

Bachelor degree or equivalent experience and 4+ years of prior relevant experience

4+ years of prior relevant experience in managing employees in a similar hotel environment, Including at least 3 years in housekeeping operations management

Technical knowledge and experience with HotSOS or other service optimization system

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19513

Are you ready to JOIN THE SHOW? Apply today!