**41716BR** **Extended Job Title:** Assistant Director Financial Aid Compliance **Position Description:** As an Assistant Director for Financial Aid, you will play a vital role in assisting students and their families in navigating the complex landscape of financial aid and funding options for higher education. Your primary responsibility will be to provide comprehensive guidance, support, and resources to help students achieve their educational goals without being burdened by excessive financial stress. You will serve as a knowledgeable and empathetic resource, addressing inquiries, offering personalized advice, and ensuring that students are well-informed about the various financial aid programs available to them. In addition, serving as a senior leadership member, you assist with student and family escalations while also managing a team of Advisors. This would include completing performance evaluations, training, assistance prioritizing work, reporting on progress and success and suggesting improvements for the team and its work. **Requisition ID:** 41716BR **Travel Required:** Up to 25% **Major/Essential Functions:** + Assist in training new staff and work-study students. Mentor staff towards long term professional development goals. Develops and delivers comprehensive training program including financial aid fundamentals, college policy and regulatory changes and provide assessment to ensure mastery of required knowledge and skills of existing and new staff. + Manages all compliance activities including the development, documentation, updating, and validation of all procedures and policies. Develops, implements and maintains quality assurance mechanisms to determine adherence to state and federal aid regulations. + Participate in professional development, trainings, and conferences. + Perform monthly Pell and Direct Loan reconciliation, and G5 reporting. + Conducts and directs internal financial aid audits and file review using discretion and independent judgement to ensure compliance with the Title IV Program, Federal, and state regulations and create corrective plans and training based on findings. + In collaboration with Director, monitor Satisfactory Academic Progress (SAP) and Financial Aid Progress; counsel students accordingly and as needed. + Provide escalated financial aid support for prospective, admitted, and enrolled students; analyze and update financial aid packages to maintain accuracy and audit compliance as needed. + Perform regular internal audits of student eligibility and processing of files, including but not limited to reviewing student aid offers, federal verification, return to Title IV calculations, enrollment level changes, over-awarded records, cleared SAR C-flags, and other file review processes as identified. + Represent the Office of Financial Aid and Scholarships on internal and external audits, including liaise with state auditors, federal program reviewers, and collaborate with university stakeholders. + Review satisfactory academic progress outcomes and oversee appeals committee to ensure adherence to policy. + Supervise the compliance team of program managers in their oversight of respective funding programs. + Alert the Director of Financial Aid Operations and AVP of any compliance concerns, whether internal to the department or with university stakeholders, with the intent of resolving. **Grant Funded?:** No **Minimum Hire Rate:** 4000 **Pay Basis:** Monthly **Schedule Details:** M-F / 8-5 **Work Location:** Lubbock **Preferred Qualifications:** + Master's degree + Prior Banner experience or a similar ERP solution + Prior supervisory and staff development experience + Ability to evaluate and implement new technologies + Knowledge of financial aid leveraging methods and business processes + Thorough understanding of federal and state aid rules and regulations + Knowledge of USDE systems including COD, CPS/FPS, NSLDS, SAIG Enrollment, etc. **Department:** Student Financial Aid **Required Attachments:** Cover Letter, Professional/Personal References, Resume / CV **Job Type:** Full Time **Job Group:** First line Managers **Occasional Duties:** + Support campus-wide compliance efforts. + Participate in some weekend events in support of prospective student enrollment and financial aid counseling. **Shift:** Day **Required Qualifications:** Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technician experience. Additional job related education may be substituted for the required experience on a year-for-year basis. **Does this position work in a research laboratory?:** No **Special Instructions to Applicants:** Must be able to access all federal and state financial aid system websites in order to perform the essential functions of this position. Must not be in default on student loans, which will prevent access to these systems (NSLDS, COD, etc.) **Safety Information:** Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. **Pay Statement:** Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan. **EEO Statement:** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. **About the University:** Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.