Job Title Assistant Director - Care & Assistance Agency Texas A&M University - Corpus Christi Department Assoc Dean of Students - CARE Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! PURPOSE The Assistant Director serves as the Student Ombuds for the campus, coordinates services to assist students experiencing extenuating circumstances, serves as a case manager, and provides leadership in the absence of the Associate Dean of Students. DESCRIPTION Functional Area 1: Administration Percent Effort: 35% Job Duties + Serve on university committees and assigned special projects. + Assist Dean of Students Leadership in managing emergencies involving students. + Assist with strategic planning for Care & Assistance. Participates in developing departmental strategic plans based on department goals. + Supervise graduate assistants, interns, and practicum students for Care & Assistance. Functional Area 2: Student Ombuds Percent Effort: 35% Job Duties + Assists students in understanding policies and procedures relevant to their situation and works to identify solutions for the student in an informal and neutral capacity. + Identifies issues and trends to be addressed by Dean of Students Office to remove barriers to student success. + Serves as Parent Liaison and assist with expanding programs and support for parenting students Functional Area 3: Case Management Percent Effort: 30% Job Duties + Meets with students impacted by extenuating circumstances and collect supporting documentation. Provides information on potential solutions, relevant policies and procedures to consider, and refers to on and off campus resources. + Communicates with faculty on behalf of students experiencing extenuating circumstances and intervenes on behalf of an incapacitated student who is unable to take necessary steps to resolve enrollment issues or coursework. + Collaborates with other case managers on campus to resolve student issues and expand campus resources. QUALIFICATIONS + Bachelor’s degree. + Six years of related experience. + Additional education may be used as a substitute for the minimum experience requirement: + Master’s degree with Four (4) year related experience. + Doctoral degree and Two (2) year related experience + Knowledge, skills, and abilities + Experience in case management, ombuds, or basic needs programs. + Strong interpersonal skills, written and verbal communication skills. + Strong analytical skills. PREFERRED QUALIFICATIONS + Master’s degree in higher education, counseling, social work, or related field. + Five years of related professional experience in higher education. + Experience working in a university setting with students. + Strong presentation skills. + Experience with policy review. + Experience with social media and marketing. SALARY $60,000 Annually approximately + $5,000 Monthly BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Dual Career Partner Program Work Life Solutions: (https://www.tamucc.edu/human-resources/benefits/eap.php) + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.