We are looking for a detail-oriented Assistant Business Office Manager to support our business operations at Williamsport Nursing & Rehabilitation Center. Are you detailed oriented? Do you have a passion for collections? Do you have a background in healthcare billing? Do you have a passion for serving seniors? If so, we want to hear from you!

Position Summary:

The Assistant Business Office Manager (ABOM) is responsible for assisting with Medicaid eligibility processes for current and prospective residents. This role ensures timely and accurate Medicaid applications, redeterminations, and compliance with Maryland Medicaid regulations. The ideal candidate will be knowledgeable about the Maryland Medical Assistance Program and experienced in long-term care admissions, billing, and documentation.

Benefits:

Medical, Dental, and Vision

Competitive Salaries

401(k)

Paid Time Off (PTO)

Employee recognition program and additional perks

Culture of employees creating an IMPACT!

Assistant Business Office Manager (ABOM) Responsibilities:

Assist the Business Office Manager in managing daily operations of the business office

Support billing and collections for Medicare, Medicaid, and private pay accounts

Reconcile resident trust accounts and maintain accurate financial records

Collaborate with interdisciplinary teams to ensure timely and accurate resident admissions, discharges, and billing updates

Provide excellent customer service to residents, families, and staff

Responsible for all commercial, patient pay and hospice collections.

Analyze and reconcile various accounts including statements to ensure accuracy, and collect-ability

Support the facility with resident trust activity for banking purposes

Identify and process accounts that are deemed non-collectible and forward to Corporate for collections

Qualifications:

Associate degree in Accounting, Business Administration, or related field (bachelor’s preferred)

1–2 years of experience in long-term care or healthcare billing (SNF/LTC experience strongly preferred)

Knowledge of Medicare/Medicaid billing and insurance processes

Proficiency with Microsoft Office and billing software (e.g., PointClickCare, MatrixCare, or similar)

Strong communication, organizational, and multitasking skills

Compassionate, professional, and team-oriented