Nottingham Support Office, UK
7 days ago
Assistant

Role - UAT Assistant

Contract: Permanent

Shift pattern: Full time

Location - Nottingham Support Office

Closing date: 19th September 2025

Recruitment Partner: Matthew Nelligan

 

About the role

The Boots Digital Implementation team are looking for a talented UAT assistant to help improve our online customer experience. This opportunity is a permanent role working 37.5 hours-per-week, 5 days a week at our Nottingham D90 head office

 

Key responsibilities

You will support the Digital Assistant Release Manager by conducting UAT, targeted, exploratory, and regression testing across multiple environments as part of an agile-driven release process. Role responsibilities include, but are not limited to:

· Partnering with teams cross-functionally to understand the elements of each release.

· Raising, tracking, and retesting defects, ensuring the digital implementation team are updated on progress throughout the process.

· Creating and maintaining clear, comprehensive UAT scripts and test scenarios to ensure coverage aligns with business requirements and release goals.

· Communicating any impediments to progress in a timely manner to allow the Digital Assistant Release Manager to prioritise to ensure correct decisions on resolution are taken.

· Supporting out of hours testing for releases on go-live mornings, as well as any ad hoc requirements.

· To have a working knowledge of the many different systems and tools that are used to support Boots.com.

· Supporting the Digital Implementation team as well as the wider areas of Boots.com team as and when required (e.g., fraud reviewing, supporting with peak activity).

 

It would be great if you also haveHold a foundation ISTQB qualification with a strong understanding of the 7 principles of testing, alongside practical experience in various testing areas.Have experience creating and maintaining clear, structured UAT scripts and test scenarios to ensure thorough and consistent test coverage. Is experienced in identifying defects, patterns, and trends, contributing to continuous improvement of the Boots.com customer experience.Have strong verbal and written communication skills, confidently collaborate across teams, and is proficient in tools such as JIRA and Confluence.Embraces change with confidence, work effectively under pressure, and navigate the demands of a dynamic business with tenacity.Manage tasks independently, meet tight deadlines, and support regular overnight deployments and occasional weekend work as required.

 

Our benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

 

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

 

What's next

If selected for interview then Matthew will be in touch with you to dicuss next steps

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires you to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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