Job Title: Asset & Wealth Management Client Communications Vice President

Location: New York 

Regular/Temporary: Regular

 

 

Role Summary

This role will lead client communications within the Asset Management marketing team and play a key role in developing the strategy, narrative and execution for Asset Management client communications. They will partner with client-facing business leaders, investment teams, internal communications and the corporate (firmwide) communications team, working with multiple stakeholders across the division and firm to build alignment. Topics of communication may include organizational updates (e.g., acquisitions or investment team changes), product developments, significant market events or regulatory changes, or press coverage. The role will work across the Asset Management marketing team and partner with internal communications and corporate communications teams to help develop messaging and communication strategy for our clients through internal and external communication channels.

Position Responsibilities

 

Communication strategy development and implementation: Working across client channels and products, assess need for communications, identify opportunities or situations for client communication engagement, determining target audience/impact (e.g., any country-specific considerations) and plan for implementation. Collateral: Develop and create relevant collateral/communications toolkit (e.g., key messages/talking points, FAQs, client letters) in collaboration with relevant business partners; work closely with respective teams to craft press releases, social posts and internal communications as needed.Alignment: Drive and oversee various reviews, approvals, fact-checking and proofing for full set of communications, vetting feedback and ensuring alignment with stakeholders.Ongoing monitoring: Partner with sales team management to understand significant client feedback and work with client teams as need on follow-ups that require additional messaging. Communications calendar: Map out communications in a strategic and thoughtful manner, with the goal of optimizing client and sales team experience as well as potential media/press coverage outcomesMedia: Partner with Media Relations on divisional earned media and press activities to help drive strategy and messaging, and including amplification of certain conferences and awardsSocial media: Partner with Social Media lead when relevant to ensure appropriate messaging is reflected in any social amplification of communications or pressRisk management: Maintaining strict adherence to regulatory and procedural guidelines for all marketing communications including proactive management of operational risk. Team effectiveness: Drive operational efficiency of the communications process and team, ensuring they can work effectively and operate at scale. Seek to improve processes and establish best practices for teams who engage in client communications.Partnership and collaboration: Develop and maintain strong relationships with other Asset Management marketing leaders, EO marketing partners, Internal Communications, Corporate Communications, sales and investment heads, and key senior stakeholders across the global organization.

 

Qualifications

8+ years in a similar client communications role within a comparable leading financial institution with an outstanding track record with measurable impacts and achievementsDeep understanding of the various types of Asset Management clients and the sales teams who cover them, with the ability to proactively identify and anticipate their questions, needs, concerns or impacts related to changesStrong editorial judgment, writing skills and attention to detail in all aspects of work, within communications themselves and in execution of the communication strategyAbility to write in an organized, thoughtful, and well-reasoned manner, synthesizing complex information from multiple sources to develop clear and concise messaging that is relevant for our clients and easy to understandAbility to work at varying speeds and under timeframe pressure, while maintaining extremely high standards; ability to quickly pivot strategy and plans based on new informationIn-depth knowledge of the asset management industry: clients, products, regulations, competitorsWell-developed strategic thinking with commercial awareness and business acumenExperience working across multiple stakeholders, including senior leadership, managing conflicting opinions and problem solving to reach a solutionPrevious experience working closely with public relations and/or social media teams, and an awareness of how to market and communicate effectively within those channels is also helpfulDemonstrated communication and integrated marketing skills across strategy and execution; ability to leverage subject matter experts throughout broader organization in pursuit of effective outcomesDemonstrable track record of working effectively across matrixed, complex organizations with excellent communication, influencing and presentation skills as well as the ability to engage with partners at all levels Bachelor’s Degree (BA/BS); MBA and/or CFA preferred

ABOUT GOLDMAN SACHS

 

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

 

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
 

 

Salary Range
The expected base salary for this New York, New York, United States-based position is $125000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.