Who We Are:

Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. 

Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.

Role Summary:

The Asset Protection Investigator assists in monitoring the workplace through patrols, cameras or other surveillance methods for safety and access issues. They will also collect, process, and maintain evidence collected during an investigation. Finally, they will participate in preparing written reports and may perform security audits.

Role Description:

Investigate MNR’s (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer Service

Investigate IRR’s (Irregular Returns Receive) Emails and Google Doc sheet from India Team

Investigate RNR’s (Returns not Received) Emails and Google Doc sheet from India Team

Investigate Packing Status Orders Emails from Operations

Investigate Chargebacks

Man the Metal Detectors

Man the HR Lobby during Hiring Events for 8 hours

Be available to HR during Terminations in the case an associate is aggressive or upset

Review each associate accident / incident and provide video to HR and Safety Manager

Check in and out trucks at the Drivers Gate

Verify outgoing seals from receiving dock and Outbound trailers at gate

Fire Walk when Fire system is not working properly

Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room

Escort ICQA during replenishing the safe with jewelry items

Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV’s

Jewelry Safe Audit with ICQA

Swiss Log Rack Audits

Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor

Audit Swisslog clerks to make sure clerks are using the two person rule when entering the floor

Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations

Conduct internal investigations

Review video upon request from Sr. Management and HR for associate issues

Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain

Create badges for new hires

Replace lost temp or full time associate badges

Conduct orientation with each new temporary associate on their first day

Issue Lockers to New Hires

Ensure each individual that enters the building has a badge - API’s complete daily recap report

Process DIF pallets at the compactor bay

Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms

Issue building passes for items that are entering and leaving the building by associates

Outbound trailer status report at the end of overnight outbound shift

Monitor OBFC Cameras

Monitor weather during extreme weather

Lock and open the Facility daily Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks.

Check inbound and outbound drivers and trailers to maintain yard.

Ensure the DC is a safe environment for all.

Respond to medical situations and render first aid when needed.

Greet associates and visitors on arrival; perform bag checks on departure.

Conduct investigations into internal and external theft and shortages.

Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams.

Key Qualifications:

Must possess excellent verbal and written communication skills

Knowledgeable of various systems (ie: CCTV, access control, alarms, etc.)

Excellent computer and organizational skills

Ability to effectively communicate and interact with all levels of facility management

Must be able to maintain a high level of confidentiality

Must be able to multi-task and follow directions

Problem solving skills

Effective time management

Ability to work in all weather conditions

Excellent written and verbal communication skills

Previous retail and/or distribution center Loss Prevention experience preferred

Physical Requirements:
The incumbent is required to possess and sustain physical requirements including but not limited to:

Standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly

Walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs.

Saks Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Saks Global complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks Global welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.