Description We are looking for a dedicated Associate Patient Care Coordinator to join our team in Chandler, Arizona. The Associate Patient Care Coordinator contract position focuses on delivering exceptional customer service while guiding patients through the registration process in an Emergency Department setting. The Associate Patient Care Coordinator involves ensuring accurate patient information, addressing financial responsibilities, and providing clear explanations regarding hospital policies and patient rights. Responsibilities: • Accurately identify patients and collect comprehensive demographic information during the registration process. • Verify insurance coverage, eligibility, and benefits to ensure proper reimbursement for services rendered. • Assess patient financial obligations and collect payments as needed, adhering to organizational policies. • Refer patients to the Patient Registration Specialist for financial counseling or clearance when necessary. • Explain hospital policies, patient financial responsibilities, and rights to patients and their families. • Maintain compliance with all procedures and policies related to patient registration and financial liability resolution. • Serve as a reliable information source for patients by addressing inquiries and concerns professionally. • Collaborate with team members to streamline the registration process and enhance the patient experience. • Ensure all documentation is completed accurately and in a timely manner. • Provide support in handling various administrative tasks within the Emergency Department. Requirements • Strong customer service skills with a commitment to creating a positive patient experience. • Knowledge of hospital policies, insurance processes, and reimbursement procedures. • Experience in patient registration or a related field, with proficiency in collecting and verifying demographic data. • Familiarity with financial counseling and patient liability determination. • Ability to explain complex policies and procedures clearly to patients and families. • Proficiency in handling sensitive patient information securely and accurately. • Understanding of TRICARE, NIS, and other insurance benefits. • Excellent organizational and multitasking skills, especially in high-pressure environments such as Emergency Departments. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .