About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your own private paradise on a lush coral island. On Desroches Island, there is nothing to distract you from tranquillity, save for the sound of birds singing and an ocean breeze that invites you to come a little closer. We’re the only resort on this captivating coral island in the middle of the Indian Ocean, where the beaches belong to no one and everyone at the same time. Our rustic villas and suites are intimate retreats and will make you feel like a castaway who has struck gold.

1. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the HR computer system.

2. Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in Employee Handbook.

3. Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of Human Resources.

4. Administer and train employees on behalf of Human Resources including but not limited to Four Seasons Induction and Training Program, benefits, core and culture standards.

5. Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.

6. Conduct regular audits of insurance records, vacation and sick leaves.

7. Actively support the Safety Committee.

8. Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.

9. Play and maintain key role effectively: Employee Coach & Motivator; Role Model; Standards Keeper

10. Manage the financial issues for the HR budget, benefits administration, labor and salary reports; monitor monthly expenses as they relate to the HR budget

11. Assist in building, maintaining & administering a salary plan that is competitive in the local market, supported by management & understood by employees

12. Identify, analyze & initiate appropriate actions to amend or resolve any unsatisfactory patterns of employee turnover

13. Plan cost effective events within budget guidelines including but not limited to employee relations, benefits & basic operating needs

14. Communicate to Director of HR any circumstances that may raise legal issues for the organization.

15. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees

16. Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner

17. Act as an objective third party in highly charged counseling, problem-solving or in conflict situations where it is crucial to make the right intervention; ensure that all benefit related questions & concerns are handled professionally

18. Promote an appropriate & positive environment for the employees in the back of the house areas.

19. Work attentively to attract skilled candidates to best serve the needs of the organization

20. Provide objective one on one career & performance counseling

21. Develop effective recruitment strategies; assesses & identifies training needs & promotes development of HR staff.

22. Screen potential candidate’s application and schedule interviews

23. Conduct interviews and shortlist candidates according to BBI method

24. Demonstrate competence with HR information systems; update department with changes & adjustments; demonstrate a solid understanding of how to generate HR reports.

25. Build sound technical skills in HR areas, strong relationships, trust and respect with employees.

26. Embraces Four Seasons Human Resources Philosophy.

27. Perform any other tasks as assigned by the General Manager or the Director of Human Resources.