**Job Summary** We are seeking a Technical Lead with 4 to 7 years of experience in AS/400 RPG RPGLE DB2/400 CLP and IT Service Management. The ideal candidate will have domain expertise in Supply Chain within the Consumer Goods sector. This hybrid role involves working closely with cross-functional teams to optimize supply chain processes and enhance IT service delivery. **Responsibilities** + Lead the development and maintenance of AS/400 RPG applications to support supply chain operations. + Oversee the implementation of IT service management practices to ensure efficient service delivery. + Provide technical expertise in RPGLE and DB2/400 to optimize system performance and reliability. + Collaborate with cross-functional teams to identify and resolve technical issues in supply chain applications. + Develop and execute test plans to ensure the quality and functionality of software solutions. + Monitor system performance and implement enhancements to improve efficiency and user experience. + Ensure compliance with industry standards and best practices in IT service management. + Analyze business requirements and translate them into technical specifications for development. + Support the integration of new technologies to enhance supply chain processes and capabilities. + Document technical processes and provide training to team members to ensure knowledge transfer. + Participate in project planning and provide input on resource allocation and timelines. + Communicate effectively with stakeholders to provide updates on project progress and challenges. + Drive continuous improvement initiatives to enhance system performance and user satisfaction. **Qualifications** + Possess strong experience in AS/400 RPG RPGLE DB2/400 and CLP. + Demonstrate expertise in IT Service Management within the supply chain domain. + Have a solid understanding of supply chain processes in the consumer goods sector. + Exhibit excellent problem-solving skills and the ability to work collaboratively. + Show proficiency in developing and executing test plans for software solutions. + Display strong communication skills to interact with stakeholders effectively. **Certifications Required** ITIL Foundation Certification AS/400 RPG Certification Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.