Summary

Guard industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

Essential Duties and Responsibilities

 Essential Duties and Responsibilities: will be outlined in the assigned post orders. Duties may include the following: other duties may be assigned by the Operations Manager or Regional Vice President. 
• In the event of an active shooter, immediately respond by moving towards the shots fired to effectively neutralize the threat. 
• Follows all assigned post orders, both general and specific;
• Apply the use of force rules based on the situation. Employs graduated use of force to ensure that only that force which is necessary to subdue or detain is used.
• Patrols, periodically, buildings and grounds of industrial plant or commercial establishment, docks, logging camp area, or work site;
• Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents;
• Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment;
• Examines doors, windows, and gates to determine that they are secure;
• Performs and sets thermostatic controls to maintain specified temperature in buildings or cold storage rooms;
• Inspects equipment and machinery to ascertain if tampering has occurred;
• Registers at watch stations to record time of inspection trips;
• Inspects assigned areas and records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff;
• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts;
• Notifies staff of the presence of persons with questionable reputations; 
• Permits authorized persons and regulates vehicle/pedestrian traffic at the plant entrance to maintain orderly flow; 
• Drives radio-equipped vehicle through client's establishment, checks alarm, and locates sources of alarm;
• Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons;
• Assists management and enforcement officers in emergencies; 
• Contacts the supervisor by radio or telephone to report irregularities and obtain further instructions; 
• Writes investigation and automobile usage reports.

Supervisory Responsibilities

This job has no supervisory responsibilities.
• Armed Security Officers are subject to supervision from Post Supervisors, Operations Managers, Field Supervisors and Senior Operations Managers.  

Competency
To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5):

Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.  Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment- free environment; builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.  Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; adapts to new product introduction, emergent business needs, and business evolution. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal and detail-oriented.  Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED); and 6 months related experience and/or training. Additional experience may be required by contract.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos using the English language.

Mathematical Skills

Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills

Some posts may require an individual to know about Internet programs, Word Processing software or other software as required.

Certificates, Licenses, Registrations

CPR/AED/First Aid Certification, Current/valid state driver’s license

Other Qualifications

Where applicable: State Security Officer License; Certification in the use of weapons, State Armed License if required; if in driving position, CPR/AED/First Aid Certification may be needed. Vehicle operators must be at least 25 years of age and have a driving record with no more than one moving violation. Ability to pass a drug screen and criminal background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Other Tasks

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

#WaldenWay