PURPOSE OF THE POSITION

The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels

 

RESPONSIBILITY

Maintain complete and accurate outlet record cards for all calls Review journey plans when territory boundaries change Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity Prospect for new outlets routinely Engage in structured negotiations that involve exchanging several variables to reach an agreement Follow an agreed-upon process, product complaints are handled effectively and proactively Always follow customer service standards and policies Maintain a standardized customer folder for all customers

 

Job Requirements

Education & Other Qualifications

Bachelor Degree in Business Administration or related field More than two years working experience with Sales field

Experience & Knowledge

Excellent skills in Microsoft Excel, and Power Point Excellent Self-motivated, interpersonal and communication skills The ability to lead the implementation of innovation Ability to supervise and guide assigned staff to achieve task objectives, including organizing, prioritizing, and scheduling work assignments Ability to maintain performance expectations given limited resources Basic English Communication Myanmar Language is a must