Responsible for coaching and training new employees in designated geographical area. Assist and support centers and patients remotely and in-     person as needed. Manage intake of new patients in locations without local enteral staffing and/or locations needing additional assistance.

Job Responsibilities:

Attends work on a regular and predictable basis. Assists their designated geographical area in hitting organizational goals. Assists locations without enteral employees. Oversees and implements assigned projects. Collaborates with local centers to grow their enteral business. Stays up to date on the state specific insurance guidelines in their designated geographical area. Provide ongoing support and education to centers within their geographical area. Completes timely and accurate reporting on KPIs. Assists centers in maintaining par levels of inventory for enteral nutrition. Responsible for coaching new employees and providing on going coaching, as needed, to employees. Travels to centers within geographical coverage area as needed for training and assistance Coordinates and communicates all information necessary to facilitate an admission. Provides patient education as an intricate part of the patient care activity according to the patient need and Lincare policy. Maintains current knowledge of enteral homecare techniques and relevant enteral therapy concepts. Represents Lincare through professional personal appearance, patient care activities and content of written reports. Gathers necessary information from referral source to ensure insurance coverage of each enteral patient. Follows up on necessary paperwork to ensure payment of services rendered. Maintains patient records in complete and organized manner in compliance with accreditation standards. Precept newly hired Medical Nutrition Coordinators, Enteral Sales Reps and Medical Nutrition Specialists and acts as a resource as assistance or coaching is needed. Educate patients with relation to their enteral feeding to facilitate safe and effective use and desired care, treatment and service outcomes. Responsible for communication activities with patients, providers, payers, and all customer groups. Promote safe, effective patient and organizational environments and feeding equipment use. Participate in on-going education, including in-services, training, and other activities, to maintain and improve individual competence. Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications. Recognize and implement infection control practices that reduce the risk of infections in patients and organizational staff. Drives to admit, deliver and pickup such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patient's home or place of business. Listens to and resolves service complaints appropriate to scope of practice. Performs other duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES: This job acts as a group leader.