Description Our operations help everything to come together at Amazon. As the Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders. Key job responsibilities Monitor operational metrics and business performance Contribute to executing the operational planning, considering everything from volume and labour planning Protect high standards of operational Health and Safety Be accountable for operational leadership by measuring performance, offering feedback, and providing development support to your team members A day in the life You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your own team and collaborate on operational execution. You’ll manage and motivate a team of associates and supervisors. At the same time, you’ll focus on daily objectives. This might include creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. Basic Qualifications A degree Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language Preferred Qualifications Desired previous experience in manufacturing, production, distribution logistics environments, retail, or grocery Desired past experience of working within a complex stakeholder structure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.