Description Amazon is looking for a high-potential leader to be part of Amazon´s Operations specialized on warehousing and order processing to meet or exceed our customer expectations! As an Area Manager you will have the opportunity to exercise people-focused leadership while mastering the tools, processes, and operations created by the most customer-centric company on Earth. You will be a part of defining the future of online retail from a distribution warehouse environment, while motivating, mentoring and coaching your team towards the common goal. As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in their tasks during a shift, engaging with them to maintain the highest levels of safety, quality, and performance. Key job responsibilities · Lead, manage, and develop a team of 20 to 45 Amazon Associates. · Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates · Partner with the management team to establish and maintain quality control standards · Achieve performance metrics to deliver customer satisfaction. · Promote and implement process improvements. · Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed · Create, manage, and support recognition and communication programs · Ensure procedures are followed for building security and product loss prevention A day in the life Daily activities of an Area Manager include: · Engage with your team · Maintain safety standards · Promote continuous improvement in all aspects of your responsibilities (safety, people, productivity) · Analyze metrics and seek improvement · Collaborate with all areas within the premises Must be able to: · Stand/walk for up to 10 hours · Walk with great frequency · Access all areas of building (ascend and descend ladders, stairs, and gangways safely and without limitation) · Regularly bend, lift, stretch, reach both below the waist and above the head · Lift and move items Positive attitude is a must! Basic Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.