Area Director
Ritchie Bros. Auctioneers
IAA, an RB Global Inc company, is searching for an Area Director, PAC North West to join the team.
Key Responsibilities (include but are not limited to):
Supervise Branch Managers within the assigned area. This includes conducting performance reviews, reviewing expense accounts, communicating new policies and procedures, addressing problems, and maintaining service level agreements.Provide RVP with periodic reports on the status of branches within the area. Information provided will include revenue, expenses, and volume as it relates to budget and plan.Achieve business growth within the assigned area on an annual basis.Lead the hiring process for Branch Managers and other key positions within the area and ensure that all Branch Managers are properly trained in all aspects of their jobs.Oversee and monitor customer service levels at each branch within the area.Continually promote business growth within the area by increasing market share, assisting with marketing to buyers to increase participation in auctions, and ensuring that enhancements are actively promoted at the branch level.Assist with the preparation and management of the budget for each branch in the area including monthly forecasts and reviewing weekly financial measures.Assist with preparation of requests for personnel changes, RFA’s for repairs and maintenance of facilities or equipment, ROI’s for new equipment, expense reports, and personnel requisitions submitted by Branch Managers within the region.Assist and guide Branch Managers in application of company policy, handling crises, unusual situations, and customer issues.Demonstrate professional maturity, strategic thinking, and a data-driven approach when leading, making decisions, and guiding Branch Managers.Foster a culture of empowerment to teams, enabling Branch Managers and staff to take ownership of results while driving continuous improvement.Promote accountability by setting clear expectations, tracking performance, and ensuring follow-through on commitments at every branch.Job Specifications:
BA/BS or equivalent experience required.Must be capable of making sound business decisions with little input from others.2-3 years previous branch management experience and 3-5 years of management experience with profit and loss responsibility required. Experience managing multiple locations a plus.Must be able to apply company policies as they apply to routine issues, provide guidance to branch managers in applying policies in unusual or ambiguous situations, consult with appropriate corporate staff when appropriate, and provide input on changes or additions to current policies.Strong telephone and interpersonal communications skills required.Experience or knowledge of insurance, automobile, or parts industries and general mechanical knowledge of makes and models of vehicles preferred.Valid driver’s license and ability to operate passenger vehicles required.Ability to travel 75% of work time.Salary Range: 135,000 – 145,000 + annual bonus
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