Aquatics Operations Specialist Print (https://www.governmentjobs.com/careers/charlottesville/jobs/newprint/5020877) Apply  Aquatics Operations Specialist Salary $52,644.80 - $63,377.60 Annually Location Charlottesville (22902), VA Job Type Regular Full-Time Job Number 250700015 Department Parks and Recreation Division Aquatics Opening Date 07/25/2025 Closing Date Continuous Bargaining Unit N/A + Description + Benefits + Questions General Summary The Aquatics Operations Specialist performs responsible routine work coordinating, planning, implementing, and evaluating city aquatic operations at various outdoor and indoor aquatic facilities. Assists with managing lifeguards and overseeing front desk staff. Ensures tracking of required certifications and monitors/supervises the work of subordinate staff. Work is performed under the general supervision of the Aquatic Operations Manager. The preferred hiring range for this position is between $25.06 - $30.17 an hour ( $52,644.80 - $63,377.60 Annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, tuition reimbursement and continuing education/training opportunities. + For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits . + The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462. Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications may no longer be considered once a reasonable number of applications has been received or once a candidate to fill the position is identified. Applications may be evaluated on a continuous basis and interviews may be conducted as soon as possible during the recruitment. This job announcement may close at any time after 7 calendar days. Essential Responsibilities and Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. + Coordinates, plans, organizes, supervises, and evaluates operations of aquatic services. + Makes sure program guidelines for Red Cross are being followed. Assists with more difficult teaching situations. + Supervises, schedules, trains, motivates, coaches, assigns/directs work, and evaluates the performance of subordinate staff; provides input or makes decisions on interviewing, hiring, and administration of disciplinary action, and in accordance with established personnel policy and procedures. + Oversees front desk staff and fitness studio staff; and assists with managing lifeguards and aquatic special events. + Instructs classes to certify Lifeguards, Lifeguard Instructors, and/or Water Safety Instructors. + Works with volunteers, providing training, tracking schedule and hours, and evaluating their performance. + Provides suggestions for program operations and effectively utilizes automated registration software. + Maintains efficient and effective operations, including in response to sudden changes in staffing and workloads. + Accountable for time and attendance reports and accident reports for subordinate staff. + Assists with the implementation of standards and procedures, community outreach, and dissemination of information. + Develops and maintains professional working relationships with community and corporate partners, and other agencies. + Responds to and communicates with participants, parents, and co-workers effectively, professionally, courteously, and thoroughly, including in the handling of complaints and concerns. + Completes and submits various financial, administrative and statistical reports and work. + Completes regular inspection and safety assessments of training equipment. + Completes inventory checks, forecasts needed equipment and supplies, and orders supplies to maintain inventory, within authorized expense limits. Ensures inventory is kept at appropriate levels. + Ensures that programs, facilities, and personnel meet all standards for certifications and licenses, health and safety standards, and operational procedures related to the area of assignments; including completing safety assessments, maintaining a hazard free environment, and documenting issues to identify risk areas and recommendations. + Enforces all applicable policies and procedures with staff; recommends changes as needed. + May assist with budget monitoring, recommendation, and allocation. + May be required to work weekends, nights, holidays or to be called back to work in weather or non-weather emergencies or as needed to provide necessary services to the public. + Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. + Regular and reliable attendance. Other Duties: + Performs additional duties to support operational requirements as apparent or assigned. Education, Experience and Skills Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education. + Bachelor’s degree in recreation, park management, physical education, hospitality, therapeutic recreation or closely related field, AND 1 year of responsible experience in an aquatic or recreation environment. OR + Associate degree (or some college level coursework) in recreation, park management, physical education, hospitality, therapeutic recreation or closely related field, AND 3 years of responsible experience in an aquatic or recreation environment. OR + High School diploma or GED AND 5 years of responsible experience in an aquatic or recreation environment. OR + An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above. Certifications/Licenses/Other Requirements: + Must obtain and maintain a valid Virginia driver’s license and acceptable driving record according to city criteria. + Certifications: + Lifeguard and First Aid/CPR/AED for the professional rescuer certification. + Lifeguarding Instructor certification. + Lifeguard Water Safety Instructor. + Required to successfully pass a pre-employment background check and pre-employment drug screen. Knowledge, Skills, Abilities and Other Characteristics: Job Knowledge + Working knowledge of Lifeguarding and Red Cross proficiencies, and water safety rules, practices and techniques. + Knowledge of coaching techniques and training group work methods and activity facilitation. + Knowledge aquatic operations, planning, and best practices. + Knowledge of applicable local, State, and Federal policies, procedures, regulations. + General knowledge of customer service methods and procedures. + General knowledge of required software applications. Reading + Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials. Writing + Intermediate: ability to organize data and write clear and concise reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Math + Intermediate: ability to deal with number systems; simple formulas, practical application of fractions, percentages, ratios/proportions and measurement. Communication Skills + Intermediate: Establishes and maintains effective positive communication with participants, parents, co-workers, staff, and the public. Provides general information on current policies and procedures. Contacts may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Requires the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas. Independence and Decision-Making + Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently. Technical Skills + Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software. Fiscal Responsibilities + Forecasts supply/equipment needs, prepares purchase requisitions and makes purchases within authorized limits. May ensure receipt of applicable fees. May monitor and recommend budget allocations. Supervisory Responsibilities + Supervises the work of subordinate staff, including voluntary, temporary and benefited staff, on a daily or project basis. Other Characteristics + Organization and time management skills; sometimes under strict time constraints. + Excellent customer service skills. + Works closely with others as part of a team. + Frequent change of tasks and interruptions/requests for service. + Performs multiple tasks simultaneously. + Works effectively with sensitive and confidential issues and information. + May require emergency response. + May be required to work additional hours outside of normal schedule. + May require dealing with angry, frustrated and/or upset individuals. Physical Conditions & Additional Information Physical Demands: + Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull or otherwise move objects. + Frequently required to reach, push, pull, stand, walk, grasp, lift, and repetitive motions. + Occasionally required to balance, stoop, kneel, and crouch. + Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. + Ability to observe details at close range (within a few feet of the observer). Machines, Tools, Equipment, Software and Hardware: + Typically requires use manual and mechanical equipment based on assignment; and any other equipment as appropriate or as assigned. Work Environment: + Work is performed at an indoor or outdoor aquatics facility where there may be exposure to odors, fumes/airborne particles, poor ventilation, dusts, chemicals, blood and other body fluids, vibration, moving mechanical parts, electrical hazards, and/or extreme temperatures. + Noise level is usually moderate. The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov. The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City’s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City’s policy prohibiting employees from testing positive for marijuana. SUMMARY OF EMPLOYEE BENEFITS Updated July 1, 2022 Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits. 1. LEAVE: + Vacation: + 3.09 hours accrued biweekly -- 0 - <3 years + 3.85 hours accrued biweekly -- 3 - <5 years + 4.62 hours accrued biweekly -- 5 - <10 years + 5.40 hours accrued biweekly -- 10 - <15 years + 6.16 hours accrued biweekly -- 15 - <20 years + 6.93 hours accrued biweekly -- 20 - <25 years + 7.70 hours accrued biweekly -- 25+ years + Sick: + 4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation + Holidays: + 14 paid holidays per calendar year (13 observed and 1 floating) 2. INSURANCE: + Aetna Medical – + Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire: + HMO: $0 premium for employee only coverage + POS 1: Employee-only premium of $36.28 per biweekly pay + POS 2: Employee-only premium of $13.02 per biweekly pay + (Dependent coverage is available but the cost of the premium is not subsidized.) + Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand) + Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand) + Dental (Delta Dental) + No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized. + Diagnosis and Preventive -- 100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50% + Primary -- $50 deductible, 80/20 + Prosthetic & Complex Restorative -- $50 deductible, 50/50 + $1,500 maximum annual benefit + $1,000 Orthodontic Benefit + MetLife Vision Plan: Optional + Employee only coverage: $2.50 bi-weekly; Dependent coverage also available at differing rates. + Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay; + $130 allowance for frames, after co-pay, plus additional discounts where accepted. + Life: + Two times annual salary (paid by the City) + Optional supplemental life available for employee, spouse, dependents (paid by employee) + AFLAC: Optional + Cancer/accident/short term disability/intensive care insurance (paid by employee) + Long Term Disability + Protection from income loss due to long-term illness or injury (paid by the City) 3. RETIREMENT: The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan. + Pension: + Choose from two options: + A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary. + A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that: the Defined Contribution retirement plan is the only plan available for Library employees) + Supplemental: + Deferred Compensation (457) - employee contribution 4. OTHER BENEFITS: + Flexible Spending Accounts: + Health Care Expenses + Dependent Care Expenses + Parking/Mass Transit Expenses + Parking Subsidy of $50 per month + Wellness Programs: + Gym Reimbursement Program + Monthly On-Site Nurse and Annual Flu Shots + Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes + Weight Watchers at Work + Bike Commuter Program: + Reimbursement of up to $20 per month for reasonable bike commuting expenses + Employee Assistance Program: + A variety of confidential, personal professional services for you and your family available 24 hours a day. + Tuition Reimbursement Program: + Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee. 01 Please indicate your level of experience in an aquatic or recreation environment: (Must be verifiable in reference to the Work History section on your online application.) + No experience related to the position. + Less than one (1) year of experience in an aquatic or recreation environment. + One (1) to less than three (3) years of experience in an aquatic or recreation environment. + Three (3) to less than five (5) of experience in an aquatic or recreation envrionment. + Five (5) years or more of experience in an aquatic or recreation environment. 02 Briefly describe your responsible experience in an aquatic or recreation environment. If no experience, please write 'none.' 03 Please indicate your highest level of education below: (Must be verifiable in reference to the Education History section on your online application.) + A Bachelor's degree or higher in recreation, park management, physical education, hospitality, therapeutic recreation or closely related field. + An Associate degree (or some college level coursework) in recreation, park management, physical education, hospitality, therapeutic recreation or closely related field. + High School Diploma or GED. + None of the above. 04 This position requires driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility? + Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record. + No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record. + No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record. 05 Which of the following certifications/licensures do you currently posses? (Check all the apply) + Lifeguard and First Aid/CPR/AED for the professional rescuer certification. + Lifeguarding Instructor certification. + Lifeguard Water Safety Instructor. + Other related certifications. + None of the above. 06 To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself. + Yes + No 07 I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application. + Yes + No Required Question Employer City of Charlottesville Address P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902 Phone (434) 970-3490 Website http://www.charlottesville.gov/jobs