Posted Date

29 Jul 2025

Function/Business Area

Apprentice

Location

Mumbai

Job Responsibilities

1. To ensure First level proactive and reactive maintenance.
2. Regularly prioritize faults to meet SLA.
3. To handle emergencies and if required coordinate with first level
operations and investigate faults/cause related.
4. Dealing with complaints and escalations raised by end-customer
Operations/CC center
5. To handle and analyze Trouble Tickets and recommend timely actions
and solutions

Education Requirement

BE (E&C)

Experience Requirement

Fresher

Skills & Competencies

1. Knowledge of Domain Mandatory
2. Ensure the usage of all processes and tools as per agreed SLA.
3. Knowledge of technical support activities.
4. To delegate/coordinate the tasks efficiently efficiently

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