**Appointment Scheduling Specialist – Family Care 18437** _Bring your passion to Texas Health so we are Better + Together_ ******** **Work location:** 1200 Summer Lee Dr., Ste 102, Rockwall, TX 75032 **Work hours:** Full-time, 40 hours weekly, Monday thru Thursday, 7:00am – 4:00pm and Friday 8:00am – 5:00pm **Family Care 18437 highlights:** · Team oriented with a commitment to delivering excellent patient care · Compassion and empathy to our patients and Team · Positive work environment **Here’s What You Need** **Education** · High School Diploma or equivalent (Required) **Experience** · 2 years related experience in healthcare environment (Preferred) · Previous Customer Service experience (Strongly Preferred) **Skills** · Requires strong customer skills. · Good communication skills. · Possess a strong work ethic and a high level of professionalism. · A team player who handles multiple projects simultaneously in a fast paced environment. **What You Will Do** · Responsible for answering phone calls and scheduling patient appointments. · Conduct patient pre-certification to ensure coverage for appointments and medical care. · Schedule tests, procedures, and referral appointments. · Communicate with patients regarding appointments and instructions for procedures and tests. · May collect fees such as co-pays / co-insurance. · Gathers insurance information and patient personal data. · Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. **Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist** · Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. · Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. **_Do you still have questions or concerns?_** Feel free to email your questions to recruitment@texashealth.org . \#LI-JL1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.