Do you have a knack for providing outstanding customer service?
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
Business at Millburn Audi is better than ever, and we need an additional BDC Admin/Appointment Coordinator for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.
Pay Rate: $18 to $20 (Depending on Experience)
Schedule M-F 8:30am to 4pm (No Weekends)
What will you be doing?
Answering inbound phone calls, and tend to customer needsScheduling and setting appointments for ServiceReaching out to customers whose vehicles are due for serviceFollow up via phone, email, and textGeneral administrative duties, as assignedMaintain outstanding phone etiquetteProvide a best-in-class customer experienceWho are we looking for?
Polished, professional, and customer-focusedAmbitious self-starterAbility to present information in a clear and professional mannerStrong time management skillsComputer proficiency
What do we offer?
We offer an amazing work environment, beautiful, state-of-the-art facility, outstanding earning opportunity in addition to industry-leading compensation and benefits!
Tremendous Earning OpportunitySupportive Management TeamFortune 500 Company Offering Outstanding Career AdvancementHealth, Dental, Vision and Prescription PlansPaid Holidays & PTOCompany-paid Short- and Long-Term DisabilityCompany-paid Life Insurance401(k) Retirement Plan with Employer MatchEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsThe hourly wage range for this position is $18.00 to $20.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.