Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + roleThe Business Systems team at Robinhood partners with Compliance and Legal stakeholders to deliver impactful technology solutions that streamline their operations and enhance efficiency. We build and maintain systems that power key processes, with a focus on scalability, automation, and user experience.
As a ServiceNow Developer, you’ll design and deliver high-impact features and integrations that span multiple modules, including ITSM, ITAM, and HRSD. You’ll collaborate closely with cross-functional teams to translate business needs into technical solutions that are reliable, scalable, and aligned with ServiceNow best practices.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do Platform Development & Customization: Design, develop, and maintain complex ServiceNow applications across ITSM, ITAM, and HRSD modules, including custom workflows, business rules, UI policies, ACLs, and advanced scripting using JavaScript, GlideScript, and ServiceNow APIs Integration Architecture & Implementation: Lead the design and development of system integrations using ServiceNow Integration Hub, REST/SOAP web services, MID servers, and custom integration solutions to connect ServiceNow with third-party applications and enterprise systems ITSM & ITAM Module Expertise: Configure and customize IT Service Management processes including Incident, Problem, Change, and Request Management, while implementing comprehensive IT Asset Management solutions including discovery, asset lifecycle management, and software compliance tracking HRSD Solution Development: Design and implement Human Resources Service Delivery solutions including employee onboarding/offboarding workflows, case management, knowledge management, and employee self-service portals with advanced form configurations and approval processes System Architecture & Technical Leadership: Collaborate with stakeholders to gather requirements, build technical specifications, and craft scalable ServiceNow solutions while ensuring alignment to platform best practices, performance optimization, and maintainable code standards Quality Assurance & Documentation: Build comprehensive unit tests, facilitate code reviews, craft detailed user documentation, and ensure accurate change management processes are maintained throughout the development lifecycle What you bring 3+ years of hands-on ServiceNow development experience across ITSM, ITAM, and HRSD Strong programming skills in JavaScript, including GlideScript and ServiceNow API integrations ServiceNow certifications (CSA, CAD, CIS-ITSM preferred) Bachelor’s degree in Computer Science, Information Technology, or equivalent experience Excellent communication, collaboration, and analytical problem-solving skills Proven ability to manage multiple priorities in a dynamic, fast-paced environment
Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.
Toronto, ON$93,500—$110,000 CADClick here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.