Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat® Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital and analytics solutions for our customers and dealers. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. With over 1.5M connected assets worldwide, our business and in the industries, we serve, data is generated continuously by Cat® equipment using the latest technology, advanced analytics, telematics and AI capabilities to help our customers build a better world.

Job Summary:
Join the eCommerce team of Cat Digital and be responsible for identifying, investigating, monitoring and resolving customer issues in accordance with standards and processes.

Provide application engineering support in the role of a system admin for Parts.cat.com. This person will be responsible for monitoring the application and providing technical support to Parts.cat.com while verifying the integrity and availability of computing resources.

What You Will Do:

User administration: Managing user accounts, access rights, and permissionsTechnical support: Providing technical support and resolving software and hardware problemsMaintaining systems: Maintaining the information systems and their dataMonitoring system performance: Monitoring network and system performanceInstalling and updating systems: Installing and configuring software, hardware, and networksSecurity: Ensuring security and efficiency of IT infrastructureDatabase administration: Maintaining system performance and efficiencyDocumentation: Creating documentation to identify the expertise and skills required in the teamDisaster recovery planning: Planning for disaster recoveryTracking emerging technologies: Tracking emerging technologies and implementing them in the organizationAccount setup: Performing account setup for new and old employeesData backup: Creating a backup and safeguarding the data

 

What You Will Have:

Customer Focus: Extensive knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Systems Thinking: Working knowledge of the critical interdependencies among individual system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results.Business Intelligence: Extensive knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.Application Design, Architecture: Basic knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.Data Warehousing: Working knowledge of how to collect data from different information sources and distribute them to users; ability to simplify information systems and make sound business decisions.Systems Software Infrastructure: Working knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
 

Considerations for Top Candidates:

Proficient with HCL WebSphere CommerceExperience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES.Advanced knowledge of Linux operating systemsIn-depth experience with WebSphere Application Server (WAS)Strong proficiency in Oracle SQLApplication Performance Management (APM), especially AppDynamics, and Synthetic MonitoringPractical experience with Azure DevOpsExpertise with relational databases support, querying and database reportingWorking experience with programming languages: Java, Python, Powershell, SQL and JSONWorking knowledge on deploying autoscaling features Expertise with high availability architectureStrong written and verbal communication5 years of Java, Node.js, Next.js, Docker, Kubernetes experience (but open to .Net/ Python/ Scala) or at least 3 years of experience in with master’s degree in computer science or related field.IT Service Management (ITSM) experienceCloud environment deployment experience – relates to large scale environments, but also “how can we measure and tune” verse guessing at configurations settings, understanding contain builds and how they run in KubernetesUnderstanding system and application memory and CPU patternsUnderstand the data we collect in AppD and Grafana, and be able to answer questions like “are we healthy and stable”?Having strong Linux skills – Being able to access containers, processes, and debug directly on systemseCommerce experience, especially HCL Commerce version 9Expertise in Linux operating systemsExpertise with relational databases support, querying and database reportingKnowledge of secure coding and personal identifiable information (PII) handlingNetwork experience including firewalls and DNSWorking experience with SQL, JSON, and KQLExpertise with high availability architecture

Additional Information:

This position will have the option to be based out of our Chicago, IL and Peoria, IL offices.

#LI

#BI (used to post on Built In Chicago)

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

       

* These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 22, 2025 - September 1, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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