Job Description Insight Global is looking for an Application Support Business Analyst for a 12 month contract. A successful candidate is expected to go on-site 5 days a week in Saskatoon. This analyst will play a key role in ensuring the ongoing stability, performance, and reliability of converged technology applications that span IT, operational technology (OT), and cloud platforms. This role works closely with cross-functional engineering, IT, and project teams to provide technical support, incident management, and continuous improvement for critical digital transformation initiatives. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years experience supporting enterprise applications in IT, OT, or cloud-based environments, or as business analysist. Experience with cloud platforms (e.g., AWS, Azure), industrial control systems, and automation preferred. Strong troubleshooting, analytical, and communication skills. University degree or college diploma relevant to business analysis or equivalent education and experience. Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Maintain and update documentation for application support processes, system configurations, and known issues. Participate in system upgrades, patching activities, testing, and validation in both IT and OT networks. Assist with user training, onboarding, and problem resolution for application end-users. Collect requirements for ongoing improvements and collaborate with project and development teams to implement enhancements. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.