We're seeking someone to join our NFRT Application and Data Engineering (ADE) team as a Application Support and SRE Engineering Specialist in Non-Financial Risk Technology to support strategic initiatives like containerization, observability, SRE, automate and manage services across NFR Tech. The team leverages a variety of tools for platform design and application trouble shooting as they also provide level 2/3 support to the application operations team.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management & Reliability Engineering position at Associate level, which is part of the job family responsible for overseeing the production environment, ensuring the operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.
 

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

Application support, implement SRE best practices, handle incidents, escalations and problem management for NFRT Production plants. This includes application server administration, technical troubleshooting of infrastructure and user incidents.

Incorporate System Reliability Engineering implementation into the day-to-day role by developing automated solutions to long standing problems to ensuring minimal downtime and manual effort.

Execute web architecture including performance, availability, scalability, and disaster recovery planning.

Monitor alerts and configure application monitors using industry standard monitoring tools, as well as develop customized monitoring solutions

Revisit SRE Metrics and confirm against the firm and department goals.

Implement tooling / create automations to help with Toil Elimination (manual or repetitive work).

Identify areas for improvements including automation, toil reduction, resiliency and observability across the platform and help build up the knowledge and documentation for the team.

Partner with other teams in Morgan Stanley-like enterprise infrastructure, MIS, networking, security, storage, and database and data center to roll out application platforms successfully as per the design.

Produce reusable infrastructure designs patterns for future reference and periodically review / refresh the patterns.

Support vendor / vendor technology onboarding following the Morgan Stanley best practices and security blueprint.

Apply technical skills to automate daily support functions, improve system stability, support hygiene initiatives and deliver innovation that creates efficiency and consistency.

The role requires availability for weekend and on-call work on a rotation basis.

What you’ll bring to the role:

Hands-on experience of Linux 7.x operating system for 4 years at an advanced level.

Experience with Service Oriented Architecture, Distributed Systems, Scripting such as Python and shell, Relational database (E.g., Sybase, DB2, SQL, Postgres)

Hands-on experience of web servers (Apache / Nginx), Application Servers (Tomcat / JBoss) to include application integration, configuration, and troubleshooting.

Hands-on experience Docker containers, Kubernetes and SaaS platform integration.

Clear concept of load balancer, web proxies and storage platforms like NAS / SAN from an implementation perspective only.

Familiar with basic security policies for secure hosting solutions, Kerberos and standard encryption methodologies including SSL and TLS.

Strong knowledge SRE Principles with grasp over tools / approach to apply them.

Experience in troubleshooting Application Issues and Managing Incidents.

Exposure to tools like Open Telemetry, Prometheus, Grafana, Splunk, Ansible, Kafka.

Excellent verbal and written communication skills.

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

Build a career with impact. Visit morganstanley.com for more information.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.