We are looking for the very Top Talent…and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

For our Global Accounts team, we are looking for Application Operations Manager (AOM) for the banks electronic document management and Client Lifecycle Management system and the right hand of the ITSO and AR of the mentioned applications, you are responsible for running and maintaining the IT solution in an agile environment.

Main tasks and accountabilities will be:

·       Responsible for Problem & Incident Management, DB development (PL/SQL, SQL, Oracle)

·       Responsible for the requirements definition for solution operation (e.g. performance, capacity, availability, disaster recovery)

·       Responsible for the definition and management of service operation, the Service Level Agreements (internal and towards third-party service providers)

·       Provide Go / No Go recommendation for IT Service Changes (Deployment) from IT Service Operation

·       Point of view based on UAT and ORT, gatekeeper for any change in the IT Service

·       Align with Release Manager on deployments into UAT and production environments 

What do we expect from you?

·       Minimum 5 years in a Linux environment

·       Fluent in English (C1-C2 level)

Maintain and operate an IT Service/Solution, preferably with a MOTS product 3rd and 2nd Level

Experience with database development (MS SQL Server, PostgreSQL, or similar)

Experience operating standard software (lifecycle, parameterization, and further development)

Understanding of JAVA tech stack (Appway experience is a plus)

Experience with Adobe Acrobat and Microsoft SharePoint

Banking knowledge in the area of client partner data management (CRM), account opening, and compliance environment are advantageous

A self-motivated, communicative personality with great interest in new challenges with independent and responsible working attitude

Willingness for on-call and weekend shifts

Work Location

-          Madrid (hybrid – 1-2 days on site)

Work Schedule

-          Full time, flexible

What can we offer?

23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).

`Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…)

Free access to several training platforms

Professional stability and career plans

UST also, compensates referrals from which you could benefit when you refer professionals.

The option to pick between 12 or 14 payments along the year.

Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)

UST Club Platform discounts and gym Access discounts

If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail.  We are waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.