A client with Kforce is seeking an Application Operations Analyst IV to join their team. This opportunity is onsite hybrid with 3x a week onsite, Tuesday-Thursday in San Diego, CA. Summary: This role will support/manage agency filing submissions for the EFE-PR (payroll) team for all filings at the Federal, State and Local agencies. The CW will monitor agency filings via a filing status tool while and email to track the status of filings and agency systems. This person will then work with EFE-PR engineering, payroll compliance and agencies to resolve filings that are rejected or blocked. This is an important role as late filings can carry financial penalties for the company. Responsibilities: * Driving operational excellence for the connected services that a business offers to its customers to deliver an always on operation, year-round, at the right cost * Drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences * Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings; Includes creating, developing & managing the deployment architecture for the application * Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts * Developing and driving incident management processes, playbooks and stakeholder communication mechanisms * Overseeing change management & configuration management operating mechanisms * Driving root cause analysis (RCA) and risk management processes * Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and company-wide, SRE with expertise in managing middle tier and app tier and thorough understanding of 3 tier architecture * Monitoring tools setup and configuration * Troubleshooting production issues and experience in working on production environments