Role : Application Engineer II

Location: Pune, India

Work Model- WFO (5 days)

Experience: 3 – 5 years

Budget - Up to 7 LPA Max

Domain Experience- Payment

Primary Skills: J2EE, Spring boot, Microservices

Secondary Skills: J2EE Html template, SQL ,UNIX / Linux, Kubernetes, Testing Techniques, Docker, ISO8583

Job Role: As a Application Engineering, Investigation of incidents, change request (Small Enhancement), Application development for performance improvement, Emergency fixes and permanent solution for issues reported 

 

The role expects candidates to  

Review and improve the application availability to customers and reduce downtime.   Ensure all payment functionalities are as per requirements and proactively find the gap and enhance the platform to function as per commitment to clients  Work on change requests/small enhancement, testing, support SIT, UAT phase.  Ensure release implementation and postproduction support  In case of any emergency issues reports, the candidate is expected to provide his expertise to resolve the issue and provide temporary fix and work on problem ticket/permanent enhancement   Ensure governance and closure of all application-related issues reported by clients in agreed SLA framework.  Work closely with IT operations team and identify opportunities of automation to ensure elimination of recurring issues in production.  Work on initiative to improve performance of the platform & critical services and saving on infra utilization, optimization, building automation tools, optimization of microservices & their performance.  Create documentation of processes and change/create SOP. 

Roles and responsibilities details 

Participate in the handling of incidents with the aim of their resolution 

Participate in supporting the RUN L2/L3 team and resolving production-related incidents/problems.  Debug and troubleshoot Java/PL-SQL & C-based applications and resolve technical issues.  Participate in the analysis of incidents by the RUN IT team, and recommend actions to be implemented based on the reported incident  Participate in implementing the necessary developments to resolve the incident  Assist in developing small enhancements and features for existing applications.  Participate in carrying out unit tests and write the documentation corresponding to the modifications made before going into Production 

Participate in respecting commitments/SLA's 

Participate in meeting commitments in terms of deadlines and quality of work provided  Analyze user-reported issues and identify the root cause effectively.  Participate in compliance with standards specific to your activity  Participate in improving your team's indicators to improve the quality and image of the company  Participate in compliance with the development standards chosen by HPS as part of its activity  Participate in defining areas of development for procedures specific to maintenance 

Participate in RUN team support 

Participate in assisting RUN teams in deploying into production  Participate in the validation of deliverables / RUN/PROJECT team procedures during the Rollout.  Participate in assisting the RUN team with requests for information/technical business consultation.  Maintain technical documentation and provide guidance to users.  Participate in the on-call program according to schedule  Ensure intervention in the event of an incident occurring outside working hours