Markem-Imaje 是公认的世界级产品标识和可追溯性解决方案提供商，拥有全套创新可靠的喷码、热转印打码、激光打码、印刷和贴标系统。Markem-Imaje 可提供综合的一体化解决方案，确保产品质量和安全、监管和零售商的合规性、更有效的产品召回和完善的制造工艺。

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.  

We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. 

 

Job Title- Application Consultant Engineer

The Role

We are looking for Application Consultant Engineer who supply a front and back office high level of expertise presales & technical support to customers.

 

What you will do:

Supply a front and back office high level of expertise presales & technical support to designated key Global and Regional Strategic accounts; from review of user requirements, solutions design offer to speedy and professional completion of project.                     Take full ownership of project assigned and be able to coordinate and direct respective department staff that will be involved in each key project. To promote and implement Markem-Imaje standards for applications solutions and technical support (products & services) while respecting the customer needs.  

                           

Regular communication with overseas counterpart for existing applications solutions to key accounts and designated market segment, help to drive sales team to clone and support in proposal and implementation such solutions to these key accounts

        

Regular communication with sales assigned to designated accounts. Supporting them on presenting known and new solutions to a specific applications requirements

        

Actively participate in "Personal Development Program" by identifying known technical application issues and needed features of the coding products and processes of escalation to relevant MI department

                                                  

Educate customers to the benefits of investing in Markem-Imaje Product and Services through effective communications, professional training and technical services support and after sales strategy.

                                          

To continually analyze customer satisfaction on a MI products and existing solutions; be fast to react for customer future coding solutions

                                                          

Create or clone of success applications and share with all sales

                                 

Adhere to all Markem-Imaje policies; i.e., ICT policy, Staff handbook, Safety and Workshop 5S and customer policies.   

                                         

Develop and maintain technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications.  Required to successfully complete product training courses and demonstrate competency level as defined by management. 

 

Key Competencies/Skills:

Solid interpersonal and customer relationship management skills. Proven ability to share knowledge for diverse audiences of varying size and negotiate with customers when conflict arises Solid skills to plan and prioritize multiple activities and commitments through effective time management and proper preparations prior to delivering support services Good at MS Office and skilled in professional report by Word, Excel and PowerPoint.

 

What you need to have:

Bachelor's Degree with Mechanical or Electronics automation background, with the related experience managing technical sales projects, preferably catering to pharmaceutical mechanical, logistic and beverages or fast moving consumer goods. Fresh graduated also can be considered. Be able to communicate technical details with written English to overseas colleagues or customer. Oral English will be the advantage. Rich knowledge and experience in managing projects with speedy and professional completion. Willing to travel domestically as per business requirement.

 

What we offer:

A great job, highly professional environment and friendly work culture Growth Opportunities within international environment Internal training and opportunity Passionate leader and good team work environment Supplementary medical insurance for employee and child Annual health check Employee Assistance Program Free shuttle bus Annual outing Recruitment Referral bonus

 

You’ll only be the right candidate if you are aligned to our values and culture:

Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people

 

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you!

 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

Work Arrangement : Onsite 

我们会认真考虑所有合格申请人的申请，不会因种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份、残疾状况、年龄、遗传信息或法律禁止的其他任何因素歧视任何人。

Job Function : 工程; 客户服务