Application Analyst I Req #: 0000209984
Category: Information Systems and IT
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: IT&S Behavioral Health
Pay Range: $83,156.00 - $117,458.00 per year
Location: 2 Crescent Place, Oceanport, NJ 07757

Job Title: Application Analyst I

Location: System Business Office

Department Name: IT&S Behavioral Health

Req #: 0000209984

Status: Salaried

Shift: Day

Pay Range: $83,156.00 - $117,458.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Overview:

The Application Analyst I is the primary support for the assigned application,

In addition to the duties discussed in the Role Description, the Application Analyst I is responsible for the following:

Executing Application Design and Build:

Designing and building the related applicationWorking with Operations, alongside members of their application team, to optimize the design of the application s capabilities and workflowsUtilizes external resources for best practice builds and solutionsPerforming a thorough review of all Foundation Build and operational requested content and workflows for applicationParticipating in unit, application, and integrated testing for implementation, upgrade, and enhancement system functionalityBuilding data fields, screens, templates, and customer-defined functionality, as requiredReviewing the proposed training curriculum alongside members of their application teamFollowing build standards and maintaining synchronization between environments in collaboration with environment team

Application Support:

Providing go-live support for customers on new applications, including functionalityProviding on-call support for application through go-live and post go-liveRepresenting application in Integrated Area WorkgroupsSupporting continuous documentation of system modifications and updates

 Documentation and Communication:

Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must include details in ticket resolution/closing,Contacting the customer regarding ticket resolution if resolved or unable to fill request,Logging decisions and issues/risks in designated trackers during build/projectsSupporting application governance needs, including development of business case for decisionsMaintaining version control of workflows, issues/risks log, and decisions trackerSupervising basic issues and roadblocks, escalating issues as neededCommunicating with higher level analysts and supervisors to determine necessary escalations

Project Management:

Recommending areas for process improvementAssisting with development of future state materialsFollowing the process for identification, tracking, resolution, and closure of all issuesFollowing the change control process and any required changesDeveloping test scripts for new systems, complying with version upgrades and system modifications

Requirements:

Universal Behavioral Competency StandardsCustomer Service/Patient SatisfactionProvides a compassionate and supportive environment with prompt and consistent service,ConfidentialityAdheres to patient rights: provides for the confidential treatment of all communications and records,ProfessionalismDemonstrates professionalism with families, visitors, physicians, co-workers and supervisors,CommunicationListens and communicates effectively

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer