Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.
We believe that the best relationships come from trust and value. We call it One Sutherland.
Job Description
1) Immediate joiners required Should be available to join us in the month of July.
2) Excellent verbal communication skills
3) Minimum 6 months of experience in an international voice process (Tech knowledge required)
4) Ability to handle real-time voice calls.
Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)
Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.
Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station
Selection Process:
1) HR Interview (Walk In)
2) SD Panel Interview
3) Voice Assessment
QualificationsHigh School Graduate/ Diploma, one-year-plus of customer experience, or one-year-plus working directly with customers, or enrolled in college/universityAdditional InformationWorking Location: Chennai Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week.