**Job Summary** We are seeking a seasoned professional to manage and enhance the operations of the Saviynt platform. The ideal candidate will bring strong technical expertise leadership capabilities and a proactive approach to platform stability process improvement and stakeholder engagement. **Responsibilities** Key Responsibilities Platform Monitoring & Maintenance Oversee the health and performance of the Saviynt Platform including Saviynt Connect Portal and Connectors. Monitor JML (Joiner-Mover-Leaver) processes aggregation tasks and access requests. Hands on with SOD workflows tasks rules forms custom object access reviews and updates of JML configurations access requests and certification workflows. Guide the team to implement best practices for Access Management & RBAC. Play a key role in identifying areas for implementing Automations. Enhancements & Troubleshooting Implement minor enhancements and workflow changes as needed. Coordinate with the Saviynt product team for resolution of critical issues. Documentation & Compliance Maintain up-to-date SOPs runbooks and procedural documentation. Ensure timely patching of the Saviynt platform and its components. Support DR (Disaster Recovery) testing. Integration & Performance Management Manage and resolve integration issues with systems such as Active Directory and ServiceNow and any custom integrations. Periodically tune performance parameters to ensure optimal system efficiency. Operational Oversight Share service health status report to customer on daily basis validate logs and verify backups. Provide Weekly/monthly reports on incidents changes service requests and problem tickets. Attend Weekly/monthly review calls tracking actions and work towards closure. Process & Stakeholder Engagement Identify process gaps and propose remediation aligned with product and security standards. Present changes in CAB meetings participate in major incident bridges and engage with customers for requirement gathering and escalation handling. Additional Skills Strong understanding of ITIL processes. Working knowledge of NetIQ IDM is a plus. Proficiency in Microsoft Office Suite for documentation and presentations. Excellent communication skills to liaise effectively between internal teams and customers. Basic knowledge on scripting using PowerShell AD & Exchange commands. Knowledge on Active Directory Entra AD Entra AD connect for synchronization Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.