As an API Enablement Specialist with EFX you will be a part of a well-respected team of experts who are responsible for the pre-production support of customers and partners consuming our APIs. Our purpose is to make the API Integration process as smooth as possible for all Equifax customers. If this is you, come join our team. 

What you will do

Support various customers and connector partners in API portal products

Work with team members to troubleshoot API integration issues before and after launch

Provide feedback to product managers to further enrich the efficacy of Equifax API Products & Services

Support multiple integration projects at a time

Communicate on a daily basis with customers as well as with internal stakeholders

Be responsible for managing ongoing project tracking information

What experience you need 

In a technical field or equivalent combination of education and experience

2 years of experience in IT customer support as a QA, Software Developer, Business Analyst or similar skillset

Experience with RESTful APIs, JSON, Oauth2, Postman/Bruno, and related tools/technologies

English proficiency B2+ 

What could set you apart

You have experience in internal technology integration support

You have experience with technical aspects of customer onboarding

You like working with customers who are using a variety of systems and tech stacks

You have consumer or commercial credit risk domain experience

Primary Location:

CRI-Sabana

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time