Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

As an API Enablement Specialist with EFX you will be a part of a well-respected team of experts who are responsible for the pre-production support of customers and partners consuming our APIs. Our purpose is to make the API Integration process as smooth as possible for all Equifax customers. If this is you, come join our team.

What you will do

Support various customers and connector partners in API portal products

Work with team members to troubleshoot API integration issues before and after launch

Provide feedback to product managers to further enrich the efficacy of Equifax API Products & Services

Support multiple integration projects at a time

Communicate on a daily basis with customers as well as with internal stakeholders

Be responsible for managing ongoing project tracking information

What experience you need 

A Bachelor’s degree or equivalent combination of education and experience

1-3 years of experience in IT customer support as a QA, Software Developer, Business Analyst or similar skillset

Experience with RESTful APIs, JSON, Oauth2, Postman/Bruno, and related tools/technologies

Teamwork. Be able to work with a remote team alongside product managers, marketing, and developers.

Communication. Effectively communicate via email and directly with both internal and external customers.

Attention-to-Detail. Ability to review customer problems, against original designs and identify and document discrepancies.

Multi-tasking. Ability to manage multiple work-streams and simultaneous projects in support of a growing API portfolio.

What could set you apart

You have experience in internal technology integration support

You have experience with technical aspects of customer onboarding

You like working with customers who are using a variety of systems and tech stacks

You have consumer or commercial credit risk domain experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta JV White

USA-Atlanta-One-Atlantic-Center

Function:

Function - Tech Dev and Client Services

Schedule:

Full time