Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates can collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.
We are currently seeking a Full Time Director of IT Infrastructure & Operations
Apartment Management Consultants is seeking an operational and tactical Director of IT Infrastructure & Operations to manage our core technology systems and lead a talented technical team. Reporting to the CIO, this individual will be a key leader responsible for translating the company's technology strategy into actionable plans and ensuring the stability, security, and scalability of our IT environment.
This is a hands-on leadership role focused on execution. You will drive the tactical implementation of our transition from an on-premises, Microsoft-based environment to a modern, cloud-based infrastructure. The ideal candidate has a proven track record of building and managing high-performing teams, maturing operational processes, and delivering complex technical projects in alignment with executive vision.
Key Responsibilities
Tactical Leadership & Department Management: Execute the technology roadmap and strategic initiatives set forth by the CIO, managing projects from inception to completion. Build, mentor, and lead a high-performing IT team, fostering a culture of collaboration, accountability, and continuous improvement. Manage the departmental budget for IT Infrastructure and Operations, ensuring projects are delivered on time and within financial guidelines. Establish and mature IT governance, policies, and procedures based on industry best practices like ITIL. Act as a key advisor to the CIO, providing insights and regular reporting on infrastructure health, project status, and operational performance. Infrastructure & Cloud Migration: Oversee the entire lifecycle of our IT infrastructure, including servers, storage, networking, and end-user computing. Lead the tactical planning and hands-on execution of the company's cloud migration strategy (primarily Microsoft Azure), as architected in partnership with the CIO. Manage a hybrid environment during the transition, ensuring seamless integration and minimal disruption to business operations. Ensure the reliability, availability, and performance of all critical IT systems and infrastructure. Network & Security Operations: Architect, implement, and maintain a secure and resilient network infrastructure (LAN, WAN, Wi-Fi, VPNs, Firewalls). Implement and manage the cybersecurity program, ensuring operational alignment with the company's overall security strategy defined by the CIO. Lead operational security functions, including risk assessments, vulnerability management, and incident response. Ensure systems and processes comply with relevant data privacy and security regulations. IT Service Management (ITSM) & Operations: Implement and champion ITIL-based processes for Incident Management, Problem Management, Change Management, and Service Request Fulfillment. Oversee the IT helpdesk function provides exceptional technical support and service to all employees. Develop and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure and improve service delivery. Manage the administration of our core Microsoft technology stack.
Required Qualifications & Experience
Bachelor’s degree in computer science, Information Systems, or related experience. 7+ years of progressive experience in Information Technology, with at least 5 years in a leadership or management role. Proven, demonstrable experience building or significantly restructuring an IT department, including hiring staff, defining roles, and implementing processes. Extensive hands-on experience managing a Microsoft Stack environment: Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft 365 (including Entra ID/Azure AD), and Exchange Online. Strong, practical experience with virtualization technologies (VMware vSphere or Microsoft Hyper-V). Direct experience executing a significant cloud migration project, preferably to Microsoft Azure. Deep understanding of networking principles and technologies, including TCP/IP, routing, switching, VLANs, and firewall configuration (e.g., Palo Alto, Fortinet, Cisco ASA). Solid foundation in cybersecurity principles, including identity and access management, endpoint protection, SIEM, and data loss prevention (DLP). Thorough understanding of ITIL fundamentals and experience implementing ITSM frameworks. Experience working effectively within a larger IT leadership team and reporting to a senior technology executive (CIO/VP).Desired Certifications & Knowledge
Cloud: Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert Security: Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) Networking: CompTIA Network+ or Cisco Certified Network Associate (CCNA) IT Service Management: ITIL® Foundation Certification (or higher) Microsoft: MCSA/MCSE (legacy) or other modern role-based certifications Project Management: PMP (Project Management Professional) is a plus. Job-Specific Knowledge: Experience with PowerShell scripting for automation, familiarity with business continuity and disaster recovery planning.Personal Attributes
Strong leadership, communication, and interpersonal skills. Excellent problem-solving and critical-thinking abilities. A strong tactical and operational mindset with the ability to translate strategy into execution. Proactive, self-motivated, and able to manage multiple priorities in a fast-paced environment.Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates can collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.
Compensation: Full Time $140,000 to $170,000 per year
Vacation & Sick Time for Full & Part-Time Employees Health and Wellness Programs Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match 9 Paid Holidays per year Employee Referral Incentives Bonus and Commission Opportunities Employee Rent Discount Program Professional Development Training Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available*Outlined benefits are subject to change and may vary based on location or employee status*
If you are looking for an exciting employment opportunity, AMC is the employer for you!
AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.
Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.
Only qualified candidates will be contacted.
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