Job Title

APAC Region IFM Lead

Job Description Summary

About the Role
As the Regional IFM Lead, you’ll be the strategic liaison between the client and internal delivery teams. You will ensure that operations across the region are delivered safely, efficiently, and in alignment with business objectives. Your role will span financial oversight, risk and compliance, stakeholder engagement, vendor performance, and team leadership.

Job Description

Key Responsibilities

Lead and manage the delivery of facilities management services across multiple APAC sites.

Oversee operations, including engineering, safety, sustainability, and maintenance.

Ensure all facilities meet compliance, quality, and safety standards.

Develop and implement strategies for service excellence and operational improvement.

Drive vendor performance, contract management, and procurement best practices.

Prepare and present reporting on financials, KPIs, incidents, and business reviews.

Lead and mentor a team of FM professionals, focusing on performance, development, and engagement.

Champion innovation and continuous improvement across the portfolio.

Actively contribute to the broader IFM and GOS leadership teams across the region.

What We’re Looking For

10+ years' experience in Facilities Management, Real Estate, or related industry, ideally across APAC.

Strong leadership and stakeholder engagement skills with a people-first mindset.

A degree in Facilities Management, Real Estate, Business, or related field (or equivalent experience).

Proven success in leading cross-functional teams, managing vendors, and driving performance metrics.

Deep understanding of technical operations and building systems.

Strong commercial acumen and ability to manage budgets and financial reporting.

Excellent communication, presentation, and reporting skills.

Ability to travel internationally as required.

Key Performance Measures

Client satisfaction and relationship management

Financial and operational performance

Compliance with governance and risk protocols

Team leadership, engagement, and development

Delivery of KPIs, projects, and strategic initiatives

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company

Career development and a promote from within culture

An organisation committed to Diversity and Inclusion

 

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”