Bengaluru, KA, India
10 days ago
APAC Occupancy Planning and Management Delivery Director & Regional Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities 

Leadership & Team Management 

Lead, mentor, and manage teams of Occupancy Planning professionals embedded on major client accounts throughout the assigned region. 

Act as the primary representative of the OPM business in the assigned region, nurturing client relationships and ensuring satisfaction with service delivery. 

Coach managers and provide clear directions to help account teams consistently meet client objectives and contractual obligations. 

Client Engagement & Delivery Excellence 

Cultivate and maintain strong partnerships with clients, driving consistent, high-quality occupancy planning and management services. 

Serve as the escalation point for client concerns and deliver prompt, effective solutions. 

Ensure best-practice adherence and operational consistency across regions. 

Business Development 

Proactively identify and pursue business growth opportunities within the market. 

Present and pitch OPM services to prospective clients, including developing tailored organizational models, defining scopes of work, preparing cost proposals and negotiating contract terms. 

Contribute to the expansion of OPM services, leveraging digital innovation and new delivery models. 

Collaboration & Integration 

Work collaboratively with cross-functional leaders and teams to ensure smooth integration and consistent delivery of OPM services, including partnership with Space Data Management (Auto CAD & CAFM/IWMS systems team), PMO, and Transition teams. 

Drive process improvements and share innovative ideas across the business and with clients. 

Develop a strong internal network and partnership with internal business lines with the intent of growing the OPM business.  

Talent Development 

Create opportunities for career growth and professional development within the OPM team, offering clear pathways and training programs. 

Partner with HR and regional teams for effective recruitment, onboarding, performance management and retention of top talent. 

Compliance & Governance 

Uphold and ensure compliance with all contractual obligations, service level agreements, and industry standards. 

Foster a culture that aligns with company values and promotes service excellence. 

Requirements 

Minimum 10 years of professional experience leading occupancy planning or corporate real estate teams, with demonstrable success in client service and team management. 

Strong commercial and financial acumen. Responsibility for P+L management and revenue targets.  

Proven ability to influence and achieve results through others. 

Excellent stakeholder management and networking skills. 

High degree of self-awareness, emotional intelligence, and relationship-building ability. 

Persuasive communicator with strong presentation skills; able to articulate complex concepts to clients and internal Senior Leadership (COO level) teams clearly. 

Bachelor’s degree in Architecture, Design, or a related field; Master’s degree or MBA is preferred. 

Experience leading large, multi-cultural teams, ideally in a global corporate real estate environment. 

Fluent in English; proficiency in one or more APAC/India languages is a strong plus. 

Willingness to travel up to 10% and work across multiple time zones, predominantly within APAC and with stakeholders in the US. 

Key Competencies 

Strategic Thinking: Sees the big picture, simplifies complexity, and solves problems creatively. 

Change Management: Adaptable to change, intellectually curious, and driven to innovate. 

Collaboration: Builds strong relationships and works effectively with others. 

Execution: Delivers results with accountability and resilience. 

Client Focus: Prioritizes client success and business outcomes. 

Inspiring Leadership: Energizes and motivates teams, creating vision and strategy. 

Location & Travel 

Preferred base: JLL Corporate office, Bengaluru, India.  Singapore base may also be considered.  

Flexibility to travel throughout APAC and to the US as needed. 

Ability to operate across multiple time zones, including regular interaction with teams and leadership in APAC, EMEA and the US. 

 

If you are passionate about leading teams, building client partnerships, and shaping the future of workplace solutions in the APAC region, we invite you to apply. 

 

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Por favor confirme su dirección de correo electrónico: Send Email