Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

Join Appning! Appning is a single entry to 23 different car brands experiences. Connects OEMs and App Developers to help build the future of connected cars. Alongside OEMs, we create a personalized experience that meets clients’ demands and expectations, ensuring home-to-car continuity and an ongoing link with the outside world through our scalable and adaptable solution. We are looking for an Android Support Analyst L2 willing to take up with us one of the greatest challenges in the automotive industry!

 

Overall responsibilities and duties:

Perform deep technical analysis of system and application logs to identify root causes and recommend standardized, scalable solutions.Collaborate with Quality Assurance and Android Engineers to understand the root cause of different defects.Identify recurring problems and propose long-term solutions and process improvements.Provide detailed technical documentation, including root cause analysis and resolution mechanisms.Contribute to the enhancement of internal knowledge databases and documentation used by the Android Support Analysts L1 team, with support and guidance from Android engineers.Approach each issue with a problem-solving mindset and clearly document findings, analysis, and conclusions to support efficient resolution and knowledge sharing.Maintain accurate records of issues and solutions in the ticketing system.Report findings with comprehensive details, including descriptions, screenshots, videos, and logs, ensuring clear communication of issues and potential fixes.Respect and ensure, in a daily approach, the correct and full implementation of the Forvia Code of Ethics (Respect for fundamental Human Rights, Development of economic and social dialogue, Development of skills, Ethics, and rules of business conduct, if necessary, reporting infringements to the Code of Ethics).Respect and ensure, in a daily approach, the correct and full implementation of the Forvia Code of Management (Business Planning, Business Execution, Performance Management & People Development, Business Ethics).Perform other tasks that are similar or functionally connected and for which he/she has the required qualifications and competencies to help achieve the goals of the team/organization.
 Your profile and competencies to succeed

Qualifications:

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent work experience).3+ years of professional experience in an Android and/or Quality Assurance related position.Proficient in English, with strong written and verbal communication skills.Experience working in agile and cross-functional development teams.Proficient in using Android emulators and familiar with various ADB commands for comprehensive application testing.Deep knowledge of Android best practises and standards.Experience with reverse engineering tools.Proficient with log analyzing tools.Excellent problem-solving, documentation and cross-functional collaboration skills.

Nice to Have:

Knowledge of Android Automotive OS.What we can do for you At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.