Analytics Consultant CHARLOTTE, North Carolina **Hybrid** Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Analytics Consultant in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 5 Months **Required Skills & Experience** + 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. + 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Skills & Experience** + Bilingual conversational proficiency in English and Spanish for speech and text translations + Knowledge and understanding of Interactive Voice Response (IVR) + Knowledge and understanding of contact center environments and associated telephony technologies including Interactive Voice Response (IVR) systems and routing platforms (i.e. Five9, Dialogflow CX, Nuance, Genesys) + Experience reviewing business requirements, functional specification documents, voice design flows + Knowledge and understanding of creating manual and automated test plans, test cases, test procedures, test scripts, and expected results + Knowledge and understanding of all phases of product development and testing lifecycle + Knowledge and understanding of application testing methodologies, tools, and execution (i.e. ALM, Octane) + Knowledge and understanding of project management and agile methodologies, processes, and tools (i.e. Scrum, Kanban, Jira) + Experience delivering results in a fast-paced, deadline driven environment + Ability to deliver concise, time critical information to all levels of management, technology and business teams + Strong analytical skills with high attention to detail and accuracy + Excellent verbal, written, and interpersonal communication skills **What You Will Be Doing** + Consult on or participate in moderately complex initiatives and deliverables within Analytics and contribute to large-scale planning related to Analytics deliverables. + Review and analyze moderately complex Analytics challenges that require an in-depth evaluation of variable factors. + Contribute to the resolution of moderately complex issues and consult with others to meet Analytics deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. + Collaborate with client personnel in Analytics. + Analyze business requirements and functional system design specifications to create and execute test strategies and test cases + Specify test data requirements and work with enterprise data team to obtain necessary test plan data + Perform release validation and regression testing post-production installations, typically occurring outside of standard business hours; some weekend and/or evening hours are required + Work with Product Owner/Product Managers and Tech partners to confirm issues identified during testing and validate that requirements are met + Serve as UAT point of contact; represent UAT on project/scrum teams, release planning meetings, and release events + Log, track and verify resolution of software and specification defects + Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives + Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals + Develop/maintain standards and procedures to determine product quality and release readiness + Drive innovation and streamline overall testing processes **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Mark Wells **Specialization:** + Data Analyst