At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This position will be responsible to drive product management and strategy for global consumer Outbound Bureau Reporting. The candidate will work closely with Business partners to drive transformation of bureau reporting initiatives, POA migration, supporting Enterprise needs impacting outbound bureau reporting function and migration validations.

The candidate will make critical impact to Amex by leading the regulatory projects and defining the strategies for bureau reporting  markets to drive platform migrations, enabling customer management and collections programs to the customer Bureau profiles and ensuring we contribute the data accurately and timely to 3rd party / Bureaus.  Role would also be responsible to drive better customer experience.

Support new bureau reporting needs, enhancements in existing bureau reporting process to improve customer experience and drive reduction in reporting metrics Build the requirement and support validations for bureau migrations for multiple markets Identify opportunities for rationalization and better understanding of inbound data Partnering with our Product owners, market and governance partner teams to manage the priorities, execution by defining, validating and being responsible for end to end product adhering to operational risk guidelines Manage upstream data needs for migrations and ongoing initiatives Continuously monitor and improve bureau reporting metrics impacting customer experience Analytically define the measures to reduce dependency on legacy data sources source and alternatives SORs Identify opportunities by understanding competitor reporting practices and driving reporting rationalization                            

Minimum Qualifications

Strong analytical discipline, solution-oriented mindset, and focus on outcomes Hive and SQL expertise, a must. Solid experience with analytical (SQL, Hive, Python, Excel) tools is expected.  1+ years of relevant experience in product and risk management roles Strong data handling and ability to apply statistical / quantitative techniques and methods to drive business results. Project and relationship management skills Strong written and verbal communication skills, including the ability to communicate project scope in documentation and presentation format Comfort and experience in working with both business and technology groups Excellent critical thinking and attention to detail

Preferred Qualifications

Deep understanding of Cornerstone data sources, risk processes, AR data , C360 process Experience working w/ Hadoop and Big Data Platform – Cornerstone, Google Cloud Platform (GCP) Experience in Agile delivery methodology, i.e., rally, agile.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Preferred Qualifications

Deep understanding of Cornerstone data sources, risk processes, AR data , C360 process Experience working w/ Hadoop and Big Data Platform – Cornerstone, Google Cloud Platform (GCP) Experience in Agile delivery methodology, i.e., rally, agile.