At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact on this role?

The Colleague Services (CS) organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a critical role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.

This role will work with the Manager of Digital Product Solution Design within CSDC group. As part of this team, you will manage the system configuration and digital capabilities of Oracle Recruiting Cloud systems within American Express. You will provide in-depth expertise on the use and configuration of Oracle Recruiting Cloud applications to build intuitive, end-to-end colleague experiences, enable efficient HR business processes, and to accelerate business strategy. You will partner with operations, product, vendors, and Technology engineering to unlock the full potential of our HR systems.

Job responsibilities include:

Support the functional aspects of Oracle Recruiting Cloud projects, from planning to deployment.

Create requirement specifications from the business needs, define the to-be processes and detailed functional designs based on requirements.

Support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives.

Conduct functional testing and quality assurance of Oracle Recruiting Cloud solutions.

Provide end-user training and post-go-live support for Oracle Recruiting Cloud solutions.

Manage the functional issues and risks of Oracle Recruiting Cloud projects and call out them as needed.

Collaborate with other Oracle HCM modules and expand your expertise in other modules.

Stay updated on the latest Oracle Recruiting Cloud features and enhancements and provide recommendations for improvement.

Key Qualifications:

Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.

5 years of experience in Oracle HCM Cloud, with ~2 years of experience in Oracle Recruiting Cloud.

Strong knowledge of Oracle Recruiting Cloud functionality, configuration, integration, testing, and best practices.

Experience in leading Oracle Recruiting Cloud functional workshops, gathering and documenting business requirements, designing and configuring Oracle Recruiting Cloud solutions, conducting testing, and providing end-user training and support.

Superb communication, presentation, and interpersonal skills.

Ability to work independently and as part of a team.

Certification in Oracle Recruiting Cloud is preferred.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.