Analyst I - System Administration & Support
Bank of America
Analyst I - System Administration & Support
Chennai, India;Saki-naka,Andheri E; Gf, Hyderabad
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**Job Description:**
**About Us**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Global Business Services**
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
**Process Overview:**
The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities, Develops, deploys and manages a risk-based controls, portfolio, Manages and operates global security operations center that monitor, detect and respond to cybersecurity incidents.
**Job description:**
This role provides daily operational support for the BISO ERP Governance and Strategy team, producing and pulling metrics for Monthly, Quarterly Business Reviews, preparing reports, GIS dashboards, create, update process documents, SOP’s etc. The individual will also help facilitate communication, awareness, and training. A large part of the role is coordinating the various projects and work activities that support the BISO ERP Exceptions Governance activities. Responsibilities include coordinating with cross-functional stakeholders, BISO SLT, and SISOs to support modifications and improvements to the BISO ERP Exception Review Framework and related projects, reports, metrics, documentation, and communication materials.
**Responsibilities:**
+ Creating and QA’ing Key Risk Review monthly reports, creating dashboards
+ Calculating the BISO Key Risk Review Deliverable Metrics which measure the creation, completeness, and deliverable of the KRR’s.
+ Supporting Project managers(BISO Governance team) and co-ordination
+ Producing and pulling metrics for Monthly Business Reviews
+ Creating incident summaries every month and following along with GIS Incident Response team for better understandings
+ Creation of CIO KRR and FLU Risk Committee Meeting materials - Vulnerability Management and Risk Exposure – monthly production for CIO KRR reports with quarterly delivery to FLU KRRs and FLU Risk Committee meetings.
+ Partners with the Phishing and Vishing metrics program owners monthly for data results delivery
+ Coordinates with DLP, ADSF, BISO Exceptions teams to deliver their content in KRRs
**Requirements** :
**Education:** Bachelor’s Degree or technology and cybersecurity background
**Certifications:** CEH, CompTIA Security+,CISA (Good to have)
**Experience Range: 4** +years
**Foundational skills:**
+ Highly skilled with all Microsoft tools (must be an expert in MS Excel and Powerpoint) and good knowledge on BI tools like Tableau, MicroStrategy
+ Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
+ Excellent critical thinking skills, attention to detail, thoroughness, diligence
+ Contribute to create a positive team culture within a diverse workforce
+ Strong risk awareness, including operational, compliance, reputational risk
+ Work independently and as part of a team to achieve team, bank objectives
**Desired skills:**
+ Producing and pulling metrics for Monthly, Quarterly Business Reviews
+ Creating and QA’ing Key Risk Review monthly reports, creating dashboards
+ Creation of CIO KRR and FLU Risk Committee Meeting materials - Vulnerability Management and Risk Exposure – monthly production for CIO KRR reports with quarterly delivery to FLU KRRs and FLU Risk Committee meetings
+ Exemplary presentation and communication skills, specifically written communications
+ Extensive knowledge of analyzing vulnerabilities and validation of remedial plans
**Work timings** : 1.30pm to 10.30pm
**Job location** : Chennai,Hyderabad,Mumbai
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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