As a Credit & Collections Analyst, you will contact customers to discuss and manage status and payments and collaborate with internal stakeholders.

Responsibilities:

Managing an Accounts Receivable (AR) portfolio of a cross-section of accounts across our CSS, EES & legacy Wesco businesses with ownership of several geographical ledgers, carrying out day-to-day credit control & collections functions to ensure the smooth transition of the order to cash cycle  Communicate with customers primarily via telephone (also via email) to collect in due debt & discuss account status and actions. Works with the customer to determine root cause of dispute for unpaid or short-paid invoices.  Identifies and documents detailed reason. Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts to include within month AR Review with Sales, with potential customer & site visits Streamline processes and support change management opportunities for wider Credit Team

Qualifications:

1 year required, of experience with finance, supply chain or general business 1 year required, of knowledge of computer system applications: Microsoft Office, including Outlook, Excel, Access and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required.  Ability to learn house systems 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required High level of Exce and Access l knowledge preferred Strong written, oral communication and interpersonal skills with a positive disposition Strong organizational skills and solution-oriented philosophy preferred Ability to work independently as well as in a team environment Strong attention to detail with a passion for accuracy  Willingness to accommodate temporary working hour changes as required by workflow is preferred Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred