**Goal of function:** To support the CDI workforce & productivity optimization efforts by reviewing and monitoring CDI clinics’ performance in relevant KPIs as well as conducting comprehensive data quality checks and analyses. **Main tasks:** + Monitor staffing levels, clinic workforce costs and productivity in our CDI clinic network and detect & escalate deviations + Perform data quality checks and address issues on all country reported, relevant Staffing & Productivity KPI’s for Balanced Scorecard, Operational Review Dashboard + Deep dive into specific reports and data sets on clinic schedules, shift duration & labour utilization and highlight outliers + Support harmonization of staffing blueprints within CDI + Support country users of Workforce Management Suite (WMS) in regular use of reports and efficiency management functionalities **Key Expectations & Responsibilities** + **Analytical and Structured Thinking** : Must be highly analytical, enjoy working with data, structured in approach, and practical in execution. + **Excel Proficiency** : Advanced skills in Excel and comfort with handling large datasets are crucial. + **Fast Learning Curve** : While specific domain knowledge can be taught, the person should be a quick learner. + **Autonomous but Coordinated** : Will work under supervisor but expected to operate quite independently. + **Strong Communication** : Needs to communicate effectively, with diplomacy and assertiveness, especially when interacting with country teams. + **Problem-Solving & Curiosity** : Should be able to investigate and understand discrepancies in reports, such as unusual productivity figures. + **Tolerance to Routine** : The work involves repetitive data patterns; the ideal candidate must not be averse to routine. + **Consultant-like Attitude** : Assertiveness without conflict; capable of presenting insights in a calm, persuasive manner. + **Language & Location** : Strong English required. **Ideal Background** + 2–3 years’ experience in shared service centers or similar environments (e.g., controlling, reporting, or financial data analysis). + Exposure to large Excel files and complex datasets. Recruitment is live now – don’t wait, apply today! Fresenius Medical Care – develop your career where your work matters.